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Problems with Panasonic RP-HC300 Consumer Headphones?

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Sound not good.
I just purchased a new set of headphones, but the sound isn't too good. My brother has the same brand, and his are...

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rp-hc300
the headband ends have snapped connecting them to my headphones. Only the plastic part but the wire is still intact....

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Specifications

Key Features

ConnectivityCable

DesignOver the Head

CompatibilityPersonal Audio

UsageConsumer

Sound ModeStereo

Other Features

Cable Length6.56 ft.

Volume ControlWithout Volume Control

Technical Features

Frequency Response8 Hz - 22000 kHz

Sensitivity100 dB

Impedance56 ohm

Max. Power Handling200 mW

Driver Unit Size40 mm

Dimensions

Weight8.96 oz.

Plug

Plug Type6.35 mm

Plug MaterialGold

Panasonic Contact Information

Main support number800-211-PANA

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