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I know this is late but I had to add a solution to this problem since I had the exact same problem and was able to solve it. The probelm is not your control board. On these units, the heat pump compressor will not kick in unless the temperature you set on the control panel is within 2-1/4 degrees (or 4 degrees depending on your unit model. Otherwise, the unit locks out the compressor until the electric heat coil bring the indoor temperature up to that level - and then will switch the compressor back on for heat pump operation. So the problem is not the control panel or the compressor, it the electric heat coil. The coil has two manual limit switches on it that may be tripped and should be checked. The coil can be easily accessed by shutting down the power, removing 4 screws around the air outlet, pushing the screen up and sliding the panel out the top. The power wires can remain in place while the limit switches are reset. Hope it works.
on Jan 07, 2018
My heat pump is shot and is operating off the
You mean you are using the Emergency heat setting instead of the heat pump????...You're using Natural gas only now tn emergency heat????That's fine...I wouldn't replace a heat pump if you have Natural gas....it's too expensive compared to Gas....you may be able to still use the heat pump as an Air Conditioner only , it depends on what's wrong with it...otherwise you will have to get a Central Air unit instead...cheaper and just use the Gas for heat
on May 28, 2015
Why does the air conditioner works fine but no heat
A bit more info would help - like "nothing as in switched off" or "nothing as in motors all running but nothing gets hot".
If you mean that it all sounds and looks as though it is working but there is no heat, then it is possible your changeover valve is jammed. There is usually a four way valve which effectively decides which way your a/c is going to be pumping.
Other reasons are that on this model, it checks to make sure there is at least a 5C difference before it will try and work.
For more help, please be a bit more descriptive as to what it IS doing as well as what it is not - eg: fans / compressor on? strange noises, hissing / error messages and also indoor / outdoor temps
on Jan 04, 2015
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