20 Most Recent Canon CanoScan 8600F Flatbed Scanner Questions & Answers

I had the same problem. Solved it by going into the "CanoScan Toolbox" - "Settings" - and pressing the "Defaults" button in that panel - and then "OK" button. Afterwards everything worked fine. Hope this helps you.

Canon CanoScan ... | Answered on Nov 14, 2018

Is your Scanner locked ? If yes then you will see there's a solid plastic backing on the inside of the lid that needed to be removed. Also remove all protective plastic too.

Canon CanoScan ... | Answered on Sep 27, 2018

Check the cable that connects to the lid of the scanner. If it is disconnected, you won't get the Film options.

Canon CanoScan ... | Answered on May 04, 2014

You need to have a pdf-handling application installed on your computer. At least you should have Acrobat Reader. There are several pdf handling applications on the web. Google pdf. (pdf Architect, pdfTK, pdfBulider etc.)

Canon CanoScan ... | Answered on Jan 11, 2014

To be able to do that without problems you have to have installed the whole program for the scanner..I mean the driver and the software to manage it ..This can be downloaded from canon support site in case you do not have it on a disk ...or in the computer ..
here is the link where you can download the canoscan toolbox..which is teh software I was talking about ..
So , the procedure is to initiate the scanning from the toolbox in the computer ..and during the wizard ..select the preferences to scan document ..and not photo ..This will probably give you the possibility to select the program to be scanned into ..or will scan in word by default..remember to select the option to scan document ..and not picture..otherwise will scan as a photo and will end up with a jpeg of gif file ..
Please do not hesitate to ask more questions in a comment if you have something you did not understood..and please rate my answer cause it affects my work here ..

Canon CanoScan ... | Answered on Nov 15, 2011

Got this from Canon.com: The foggy haze on the glass is actually an anti-glare treatment that has been intentionally applied to the underside of the scanner glass. This treatment lessens the glare from the lamp under the glass and provides better image quality. This haze may not appear uniform because of the shape of the scanner base and the components under the glass. However, the anti-glare treatment has been uniformly applied and the haze is as expected.

Canon CanoScan ... | Answered on Oct 23, 2011

My cannon 8600F was ori=ginally connected to my old laptop & I could scan any document and save as a jpeg file. This was with Windows XP Prof.

Mow my new laptop has Windows 7 & I downloaded Primo from the web. But now I am not able to scan a picture and save as Jpeg file.

Please help.

Canon CanoScan ... | Answered on Sep 10, 2011

Sorry, but I have been doing this for many, many years and sometimes... the scanner doesn't work anymore when you lose the disk. I did say sometimes. The HP I have is just like that.

Canon CanoScan ... | Answered on Apr 10, 2011

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