20 Most Recent Logitech (980158) Headset Questions & Answers


What have you done to try to fix it I need to know so I can help you fix it and Mabry you need new headsets

Logitech... | Answered on Nov 18, 2017


Hi there,
Just a couple of questions that might help you solve your problem..
- Have you already installed the sound driver of your motherboard/sound card?
- Have you properly inserted the right color/jack of your headset to the computer?
- Have you check the volume control of the headset whether it is in mute or full volume?

If you have tried the above questions then you might have a defective headset.

To test if it is working, try playing some music & the sound recorder for you mic.

benson
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Logitech... | Answered on Apr 12, 2009


Start on the Mac side by checking your sound input preferences. Do this by selecting under the apple pull down menu: System Preferences. Then get to the screen where you see all preferences icon's shown and select Sound. Once in the Sound preferences, select Input. Where is says "Select a device for sound input:" It is probably set to USB audio device since that worked for you. Look for Bluetooth Audio Device or similar name for your headset and select it. Speak into the h760 and adjust the input volume, you should see the input level go up when you speak. If not, your H760 bluetooth device is not properly paired. If your device does not show up, back up to the System Preferences page and select Bluetooth and follow instructions there. If that all is working but does not work in Parallels, inspect Parallels for Sound Input options and try to find your bluetooth device. Also check Windows sound input control panel to see that bluetooth is selected.
Hope this helps.

Logitech Radio... | Answered on Jan 14, 2018


is the minijack plug compatable with your mike

Logitech Radio... | Answered on Dec 28, 2017


if you followed the instructions and doesn't work return to place of purchase for refund or replacement

Logitech Radio... | Answered on Aug 29, 2016


easier to just replace the cable.

Logitech Radio... | Answered on May 19, 2014


If you do not have the Bluetooth dongle (plugs into a USB port) you should contact Logitech for a replacement. Alternatively you can also look for one second hand via craigslist, ebay, etc.etc.

Logitech Radio... | Answered on May 04, 2014


Hi,

I believe this is a Bluetooth headset, have you tried replacing the batteries? If yes, try to delete the existing Bluetooth connection and try to create/add a new connection. 70% chance it will work, if not, the headsets need to be replaced.

Hope this helps.

Logitech Radio... | Answered on Apr 16, 2014

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