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Baratza Virtuoso Electric Grinder Questions & Answers
I've owned my Baratza Virtuoso for almost two
First, I'm not a Baratza tech, but I have worked on commercial grinders. You should contact your vendor for service.
*** The following is for information only ***
* check on line for your model parts manual. The diagrams will help you identify the parts needed and should provide instructions on replacing/cleaning the burrs.
* As you've figured out, cleaning with rice is not a good idea.
* Burr plates do get dull and needs to be replaced. Longer grind times and frequent adjustments to get finer grinds is an indication of dull plates.
* The oil in the beans used gets caked up under and on the sides of the burr plates.
* Heavy usage and long grind times will melt the oils and fill every part of the burr chamber and even get into the motor and bearings. I've found oil in the on/off switches and rotary switches.
* The burr plates must be removed and chamber cleaned of all oil residue and beans (rice too). Use a vacuum cleaner and stiff brush to clean. Do not use water or any liquids in the burr chamber. You can clean the burrs in wash water once it's removed from equipment. Dry thoroughly before reinstalling.
* The motor should turn freely by hand (no power!) with nothing hitting the sides or under the plate. If it's difficult to turn or makes grinding or whirling noise. Then the lower plate needs to be removed and cleaned. The motor bearings will need to be replaced if the motor does not turn at all.
* Once cleaned and assembled(without any beans) Power up and check the operation. You should have a motor hum without any clanking or screeching (metal rubbing metal) sounds. Stop and power down if you do. Motor bearings are bad.
* If you get nothing then check the switches. Oil probably got in them. Replace.
* Runs okay? Then set the grinder to a large setting (like drip coffee; Turn on and allow to run while you drop some whole beans into the hopper. Use 1/4 cup or less. This should grind through smoothly.
* Placing another 1/4 cup of whole beans. Turn on grinder again. Just hums without grinding? Power down. Replace motor starter capacitor.
* The capacitor is round and usually attached to the motor like a 'hump' on the side or near the top. If you didn't take it apart then one of the wires in the switching side may be miss wired or loose. Check both for loose and correct wired. Careful around the capacitor as it may still have a charge! The capacitor is used to kick start the motor with it's heavy burr plates.
* If your still having problems with low power. Check the motor for burnt smell as you may have overheated and fried the motor. They usually have thermal resets, but if you kept forcing the reset to keep grinding then the motor is defiantly burnt out.
* Final; if everything is working but your not getting the fine grind setting (you should at least get espresso setting but not turkish) then the burrs are gone. It will only be good for drip coffee.
Aloha, ukeboy57
PS I found a cute video on how to clean the burrs (frequent cleaning)
https://www.bing.com/videos/search?q=baratza+virtuoso+grinder+cleaning+burrs&&view=detail&mid=41DCCF0EB0CACFEA9E4841DCCF0EB0CACFEA9E48&&FORM=VRDGAR
My grinder turns but does
Hi
The first thing you should do when it grinds but doesn't fall into the dump box is to open the grind setting to the coarsest setting and grind once more. This will clean the passages and teeth of the fine grinds that are packing up inside. If this doesn't clear the coffee you will have to call Baratza @ 1-877-701-2021
Motor revs but grinder does not engage.
Hi,
I am what you would call an expert when it comes to Baratza repairs.
The problem you are describing is not an unusual one. It sounds like
the main drive gear has been stripped due to something foreign (likely
a stone) sneaking into your grinder with the beans. It would have
jammed the burrs, and because of the powerful torque from the motor,
the drive gear has been stripped so it will no longer (or rarely)
engage the burrs.
To solve this problem you will need to contact COAG Ltd (if you live in
Canada) or Baratza if you are from the US. If you machine is still
under warranty (less than a year old) this repair will be free of
charge and you shouldn't be parted from your grinder for long.
I hope this helps anyone who stumbles upon this and finds themselves with the same problem.
Kind Regards
Emily
COAG Ltd.
877 477 3849
Schaerer SCP is not rinsing correctly
Check the Operating Temperature:
Ensure that the machine has reached the correct operating temperature. If it hasn't, the indicator light will be on. Wait until the machine is fully heated before proceeding.
Check for Ongoing Programs:
If a rinse or cleaning program is currently in progress, the cleaning button may be flashing. Wait for any ongoing programs to complete before trying to brew coffee.
Inspect the Brewing Unit:
Make sure the brewing unit is properly seated and not obstructed. The brew group should be in the correct position.
If the brew group overflows, it could be due to a blockage or misalignment. Remove the brew group, clean it thoroughly, and reinsert it properly.
Inspect the Coffee Spout and Drainage Area:
Check the coffee spout for any clogs or blockages. Clean it if necessary.
Examine the drainage area at the bottom of the machine. If water is running away onto the floor, there may be a leak. Inspect the drip tray and other components for leaks or damage.
Refer to the Operating Manual:
Consult the operating instructions manual for your Schaerer Coffee Club machine. If the above do not resolve your issues, you may have to contact Schaerer Services.
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