20 Most Recent Skull Candy LINK Earbuds Consumer Headphones Questions & Answers


It usually isn't the ear bud that fails. It's the wire at the plug. Best bet is to buy a new plug on the end of the cord after cutting the last inch or so off. I recommend 90degree plugs if possible

Skull Candy LINK... | Answered on Jun 10, 2018


It is likely that your right stereo channel has either been severed somehow or there is a severe short in one of the cables. What you can try to do to test this theory is first turn on your music. Then wiggle the cable at the very base of the right earbud. If nothing happens wiggle the cord right where it connects to the stereo jack. If still nothing happens run your fingers along the right earbud audio cable bending and twisting it. If at any point you hear music again then you likely have a short. If it is near the earbud then it is going to be difficult to fix since these earbudfs have a large gauard. If the short is at the stereo jack then the fix is simple. A standard 1/8" stereo jack can be purchased from any electronics or audio store. You can then fairly easily seperate teh old stereo jack and solder this new one in place. Search the internet for tutorials on how to do this if need be. Even if you do not get any kind of sound when wiggling it at the base of the jack this is the most likely culprit since this is where most of the stress on the headphones occur. Be wary though, if you do attempt a stereo jack repair you will void whatever kind of warranty your earbuds may have so check before you try. But, in teh end you may end up saving a 60-100 dollar set of earbuds for 5-8 dollars. Hope this helped.

Skull Candy LINK... | Answered on Nov 10, 2017


Probably can't. What typically happens is that the base of the wire gets stressed from wrapping the cord around you media player and it eventually breaks the copper wire inside of the insulation. You likely can not even see the damage, let alone repair it. Be more carefull with the next set, and might I recommend a set of AKG ear buds. I use AKG studio headphones and bought my little sister some AKG ear buds, very impressive quality very close to my studio headphones. AKG K 313

Skull Candy LINK... | Answered on Dec 12, 2016


It is likely that your right stereo channel has either been severed somehow or there is a severe short in one of the cables. What you can try to do to test this theory is first turn on your music. Then wiggle the cable at the very base of the right earbud. If nothing happens wiggle the cord right where it connects to the stereo jack. If still nothing happens run your fingers along the right earbud audio cable bending and twisting it. If at any point you hear music again then you likely have a short. If it is near the earbud then it is going to be difficult to fix since these earbudfs have a large gauard. If the short is at the stereo jack then the fix is simple. A standard 1/8" stereo jack can be purchased from any electronics or audio store. You can then fairly easily seperate teh old stereo jack and solder this new one in place. Search the internet for tutorials on how to do this if need be. Even if you do not get any kind of sound when wiggling it at the base of the jack this is the most likely culprit since this is where most of the stress on the headphones occur. Be wary though, if you do attempt a stereo jack repair you will void whatever kind of warranty your earbuds may have so check before you try. But, in teh end you may end up saving a 60-100 dollar set of earbuds for 5-8 dollars. Hope this helped.

Skull Candy LINK... | Answered on Nov 28, 2016


Unfortunately the ear buds are not made to be repaired, your best option is take them back for replacement "hopefully they are under warranty"

Skull Candy LINK... | Answered on Nov 28, 2016


You can ask someone in repair stores to repair it. But it is not advisable to spend the similar money to repair it. You can buy new one, Mubuy.com is good place. There all kind of headphones. And the price is very cheap.

Skull Candy LINK... | Answered on Jan 24, 2013


Hi,

It all depends. If you ordered them from an online retailer, I would suggest emailing or calling them. Each website has a slightly different return policy.

If you purchased them form the store, then, yes. You will need to have your receipt to varify that they are within the return or warrantee

Skull Candy LINK... | Answered on May 04, 2011


This is very common with Skull Candy headphones as the jacks are very poorly made. I went through 4 pairs of them within 4 months. Unless you want to buy a new pair every month, buy a reliable brand (Sony, Panasonic, etc.). You can however get them replaced with the same product by visiting:
http://ca.skullcandy.com/warranty-information.html
Hope this helps

Skull Candy LINK... | Answered on Mar 05, 2011


Contact the seller or maker of the headphones as soon as possible, they should replace them or give you your money back! Even if they are not being recalled, you are within your rights to have a product that works or doesn't cause harm.

Skull Candy LINK... | Answered on Dec 12, 2010


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Skull Candy LINK... | Answered on Jul 03, 2010


This sounds like the Earth part of the cable has become detached, perhaps at the plug end.

Skull Candy LINK... | Answered on Nov 30, 2009


Since these are just a month or so old, it is probably a warranty issue and should be able to resolved by the manufacturer - or in some cases by the store if they accept returns inside of the time you've own them.

If you no longer have the sales slip or are unable to provide documentation for warranty work, you might be able to make a repair your self if you can do some simple soldering. Locate to point on the cable where when disturbed, the sound cuts in and out. This is a likely point of a damaged or broken wire. Cut the cord just above the point of damage - closer to the ear buds. Use a meter or test light to determine which wire goes to which part of the old plug (you might have to cut the end of the cable a little shorter so that you are not trying to test through the broken wires). Buy a replacement plug that matches the original at a Radio Shack or similar type store and reconnect to match the original set up (as determined by the testing earlier) If it the ear bud cable is too short, you could purchase an extension cable that has a match plug on one end and jack on the other.

Of course you could always just cut the "bad part" of the cable out (an inch or two should probably do it) and reconnect and cover the wires in a method of your own choosing and be done, too.

Skull Candy LINK... | Answered on Sep 18, 2009


May be wire broken you can check with multi tester

Skull Candy LINK... | Answered on Aug 10, 2009


if the plug is the problem just go on there site and fill out the warranty form and they will give you a warranty for them. All you have to do is send them in with that warranty number and they will send you a new pair.

Skull Candy LINK... | Answered on Aug 10, 2009


The wires are very fragile in those units. They are designed to break under the least amount of stress. I say splice, or replace them.

Skull Candy LINK... | Answered on Jun 27, 2009

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