20 Most Recent Bose QuietComfort 2 Consumer Headphones Questions & Answers

Have you use another headphones insteading of your Sony headphones to have a try? Make sure it is not the problem of headphone, then you may need a headphone jack replacement to replace the old one.
I've also met this situation with my phone. Finally I found the right
Headphone Earphone Audio Jack Flex Cable for Samsung Galaxy S4 i9500 to solve this problem. You can also look for one repair part for your phone, then find a video following to fix. It is easy to make it. Hope it can help.

Bose... | Answered on Jan 03, 2017

Sound not coming out of one side of the headphone is an indication of connection failure, so that means you have to see where its 'broken' from, either inside the headphone on on the wire somewhere. Usually it happens at the jack, especially if you use an ipod as it tends to get moved alot in pockets, etc..

If this is the case, you could try to cut the wire from where you suspect its broken, and get a 3.5mm (or whatever the original size is) replacement (Do-it-yourself) jack from Radio shack or electronics store.

THen you would have to cut the wire, strip the the rubber coating off, and then if applicable, carefully strip the very thin layer of further insulation thats on the wire it self. Otherwise you would directly connect the cables to the prongs/connections located on the replacement jack. And depending on the jack you would screw it in place or soldier it with soldier and soldiering gun.

If its broken in the headphone or at the headphone, thats much harder to do as you would have to open the head/earphone case and soldier it that way and get it back together in one piece.

Next time don't buy bose headphones and by something cheaper, bose isn't that great, skullcandy is pretty good too. Sennheiser is the best though in my opinion. albieit its expensive too..

Bose... | Answered on Nov 28, 2016

I fixed the problem by putting the ear **** up against my face with my mouth inside of the ear piece, as if my mouth would've been listening to music. Make sure it is air tight around your mouth. I gently sucked air out of the air ****, and it fixed the problem!!! The speaker must of gotten dented in a little bit from to much pressure at some point or another by pressing up on the ear piece while they were on my head. The things are so air tight. Hope this works for you too. :)

Bose... | Answered on Dec 26, 2013

When U Chew Something ur Jabda [Skull]
Ur Front Part is Connected with Back Side till Ears -
When u chew ur Ears get Packed that Means Somewhat
Not Problem or Miracle but Happens -
Means - - - - - Urrrrrrghhh - I Cannot Xplain but Can Stood -
Sorry not Helpless - Its Miracle -

Bose... | Answered on Jan 22, 2013

I used your site to research the problem further. I found an answer which recommended rubbing the suspect terminal lightly with a pencil eraser. It worked! I now have battery power and my headset works fine.

Bose... | Answered on Jan 05, 2013

Hi all,

Mine has had the same problem as the rest, and I just fixed mine. I hope this solution will work for
the rest of you also. The problem is with R82 located on the pcboard in the left ear piece. This
is a variable resistor. Inside this resistor it develops a condition called a dry contact where the
wiper isn't making contact with the conductive surface. If the pot is moved a bit then returned
to its original position, it wipes the contact clean and restores normal function. To access this
pot, remove the ear pad and fold down the cloth from the top just enough to get to the screw
that is closest to the top. After removing this screw, you can remove the arch shaped cover
on the outside. R82 is labeled. The problem is they put a drop of glue to prevent the pot from
rotating. GENTLY! remove the drop of glue. I used a sharp knife and wedged it between the
pot and the glue, do not put too much pressure on the pot. Once the glue has been removed,
not the position of the pot and turn it slightly and the return it to its original position. That is all.

For those designing circuits, make sure that you have about 1mA of current through the wiper
during normal operation. This will prevent this problem.

This may not work for you and I am not responsible for making a mess from your headphones
so try it at your own risk.

Let me know if it works.

Mark Bauer

Bose... | Answered on Sep 25, 2012


Unfortunately, the comfort bits cannot be replaced because there are no replacement parts for this Headphone.

You can only manage the headphone by trying to use something like super glue to to hold the part that is falling off. You can only do some manipulation in putting it together but there are no replacement parts for this headphone.

I hope you understand the above........

Good luck.

Bose... | Answered on Apr 09, 2012

Throw them away and buy some Sennhiesers you'll get 5 times the quality at 1/4 the price. Or if you insist on spending big bucks go with Fostex or Grado. 90% of the price of Bose products goes to advertising, if one of the phones isn't working it means there is a short or open circuit in one of the cables. The cables are purposly made so that you can't repair them. If you bought a new set of cables and soldered them it they might work but I would venture a guess that a good pair of Sennhiesers would set you back less than the cables from Bose.

Bose... | Answered on Aug 18, 2011

Take a look at my tip on headphones, just click my user name to find it.
It's at the bottom of it!

Bose... | Answered on Jun 27, 2011

No, Bose doesn't cover any damage done to products that is any fault of the buyer. You might be able to if you contact a Bose retailer and special order it through them. Just a note, it will cost you more for the new speaker due to it being a special order. Probably around the lines of 40-50% of the original sales price (which is outrageous). If I were in your shoes, I'd try to find the same unit on craigslist or Ebay.

Bose... | Answered on Jun 18, 2011

Change the battery or batteries. If that doesn't work they have to go back to Bose.

Bose... | Answered on Mar 05, 2011

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