20 Most Recent SimpleTech 100GB SimpleDrive portable USB - black Hard Drive Questions & Answers

Typically points to a hard drive failure. These normally happen without much warning. Have you contacted the manufacturer tech support?

SimpleTech 100GB... | Answered on Feb 23, 2018

Sounds like the file system on the disk is now corrupt. You may need to use a recovery programme to get your files back but nothing is for free.

SimpleTech 100GB... | Answered on Jun 17, 2017

I assume you're using the StorageSync software. Go here to make sure you have the latest version:


Since I don't know what you're clicking, I can only tell you that you need to choose the "Incremental Backup" radio button at the bottom left of the Backup Window, then click the "Backup" button.


SimpleTech 100GB... | Answered on May 27, 2008

format and install the os in hard disk then copy the itunes and iphotos

SimpleTech 100GB... | Answered on May 24, 2008

Why do you not upgrade to windows 10 for free

SimpleTech... | Answered on Jun 04, 2016

you can use the windows search option to be able to find those files, but that will take a long time. you can use a backup drive or a backup software, they are almost reliable. if the files are important, then i would recommend taking a backup with the help of a technician.

Call 1-877-805-1027 for toll free expert help.

SimpleTech... | Answered on Oct 25, 2015

Unplug the external. Then Try rebooting cold. When the computer stops +30 sec. Reboot the computer and plug the external when you see the HP splash screen.
  • If that does not work, make sure you have the drivers for the ext. for your configuration. Win 8, 8.1?
  • You can go to the site where your external was developed at and make sure you have latest drivers and if there is a problem associated with your device.
  • On newer machines there is also 3.0 USB connections. While it should not make any major difference, make sure that your ext. is not plugged into a 3.0 USB. The 3.0 USB is blue in color.

SimpleTech... | Answered on Jan 18, 2015

You need to look on a site specifically for that historical information. Fixya is not designed for this kind of question.

SimpleTech... | Answered on Jan 18, 2015

Not enough info.....
Ask Simpletech. I Dont use simple tech brand but it usually is similar to other products.
Most Hard Drive Boxes are connected to a Power Pak that goes into the AC wall outlet to drop the power down to low DC voltage.
Most power pak's handle 110 & 220 ac these days. Read the tiny writing on the power pak label. It's usually marked as input & output.
Good Luck

SimpleTech... | Answered on Nov 01, 2014

Faulty cable, bent pins try another cable check pins if it is an old IDE.

SimpleTech... | Answered on Sep 15, 2014

Windows 7 has a driver site.
You need to go to your specific brand of computer/laptop and search drivers for it running with win 7.
Here is a generic driver for win 7

SimpleTech... | Answered on Jul 18, 2014

Right click on the file or folder, left on properties, left to remove the tick for Read only

SimpleTech... | Answered on Dec 22, 2013

first you need to locate the issue.

try the drive with another usb cable. (checking cable integrity)

try the drive on another computer. (is the drive faulty)

if issue not found try clearing the hard drive buffer, (power down computer, unplug hdd usb cable and power down the hdd. wait 10 seconds, power up the computer, when fully booted power up hdd, wait a further 10 seconds and connect usb cable. look for hdd in disk management

SimpleTech... | Answered on Dec 19, 2013

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