20 Most Recent TallyGenicom 2265+ Matrix Printer Questions & Answers

Please try if a reset to default settings is solving the problem. To do this press and hold all 4 keys below the display while turning on the printer.
You may also check whether you have the latest firmware installed on your printer @ www.dascom.com

TallyGenicom... | Answered on May 30, 2014

with out having all the numbers from your error code on the screen (most needed is the number ini the lower left) it is impossible to decode or decide what is wrong with your printer. more info is required. do not replace your logic board or your print cables. (rookie)

TallyGenicom... | Answered on Apr 22, 2014

Most likely the timing strip is dirty. The timing strip is right below the carraige bar and looks like a narrow plastic strip. clean this with a mild cleaner (glass cleaner). If this does not fix your problem, the 000002 error is a "horizontal task" error. meaning that either your motor or your main logic board is bad. If you have another printer available, try swapping the logic board to see if the problem follows.

TallyGenicom... | Answered on Apr 22, 2014


Please follow the below link for your problem.


thanking you


TallyGenicom... | Answered on Feb 06, 2014

No idea... can't seem to find manuals online either.
try contacting them directly:

TallyGenicom... | Answered on Dec 30, 2013

Accendere la stampante tenendo premuto il tasto SETUP per sbloccare il menu

TallyGenicom... | Answered on Nov 24, 2013

This is a jam error. This error may come if the rod is jam or carrage motor is not working properly.

TallyGenicom... | Answered on Nov 21, 2013

menu locked?
tally 2265+

TallyGenicom... | Answered on Sep 21, 2013

board set is bad.replace main board set.

TallyGenicom... | Answered on Sep 19, 2013

gap is not moving. Either gap motor is bad or the main board has a bad gap driver ic.

TallyGenicom... | Answered on Sep 19, 2013

horizonal movement is the problem. Usally cleaning the carriage bars will clear this up if not a new motor is needed

TallyGenicom... | Answered on Sep 19, 2013

need more info. there is more in the display. write down all info in display and reask question with all data

TallyGenicom... | Answered on Sep 19, 2013

The 2265+ has a LAN interface as standard, you do not need to install any options.

You can set the IP Address Via the control panel, go to the I/F section then select "Eth".
Set the IP Method to STATIC if you manually want to set an IP address.

By default the 2265+ has DHCP enabled so if you have a DHCP server the printer will obtain an IP address.
You can confirm the IP Address by printing out a configuration menu page;

Start with the printer Powered OFF
-Press and HOLD DOWN the SETUP button, and power the printer on.
-When the printer finishes initialising release the SETUP button. (this unlocks the menu)
-Ensure the printer is OFFLINE
-Press the SETUP button
-Press the BUTTON under MENU on the LCD display(Button 1)
-Press the BUTTON under PRINT on the LCD display (Button 2)
-The printer will print a menu configuration.

TallyGenicom... | Answered on Jun 05, 2011

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