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SmartDisk PhotoBank PB40 40 GB USB 2.0 Hard Drive Questions & Answers
What is the largest sd the pb80 will read?
I believe it is 4GB. Another user had a similar question in which he was not able to use an 8GB card but was able to use a 2GB and 4GB one. IF in doubt, the manufacturer will be able to give you this information.
10/14/2015 2:24:11 AM •
SmartDisk...
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Answered
on Oct 14, 2015
My photobank will not charge
My photobank had died due to lack of use and a friend's solution was to just take it apart and unsnap the hard drive from the USELESS mother board and find a hard drive enclosure with USB outs and boot it onto your desktop. My pictures were there and now I have 40 gigs of storage. The company should have gone out of business for all the grief they are still causing the buyers of this inconvience.
2/13/2015 3:02:25 AM •
SmartDisk...
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Answered
on Feb 13, 2015
SmartDisk Digital Photo Bank Model#PB40
No, the problem isn't solved. I paid the $19.95 for your "premium assistance" which consisted of telling me about the SmartDisk warranty and advising me to contact the company. As my "problem" points out, "been there, done that." No response from the company. Your technician just went to the company's web site and read it to me. I had already done that, too. If your "technician" could have advised me about how to fix the device, or even how to get the company to respond, he would have been worth the $19.95. He couldn't and didn't. Needless to say, I'm still p1ssed off and $19.95 poorer.
9/15/2013 7:03:24 AM •
SmartDisk...
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Answered
on Sep 15, 2013
I have a smartdisk PB40
sd cards up to 16G here http://astore.amazon.co.uk/clivgraycomp-21/search?node=5&keywords=sd+card&x=0&y=0&preview=.pb40 does not read sdhc cards.more hdsc cards here (to 16G) http://astore.amazon.co.uk/clivgraycomp-21/search?node=5&keywords=sdhc+card&x=0&y=0&preview=
5/22/2011 8:54:43 AM •
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Answered
on May 22, 2011
I formatted the hard drive and it will not copy
click start control panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart or you might tick one box then return after its finished the first repair the tick the second box
if this does not fix the problem you might try
or
scroll to disk drives if you can see your drive + to expand right click you should see options to update driver,disable,uninstall scan for hardware changes. or
select properties you should see options in the general tab to troubleshoot,policies,volumes,driver and details under the driver tab you will have the options to check the driver details,update driver,rollback driver or uninstall
hope this helps don
2/28/2011 3:19:14 PM •
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Answered
on Feb 28, 2011
How can I reformate the drive and dump all the
Formatting the drive may delete all data, but unless you have a good reason to do it i wouldn't do it.
Especially as it is not clear what filesystem you should format it as.
If you just want to delete all the files the simplest way may be to connect it to your computer and delete them from there.
You can connect it to you computer via the usb cable that came with it.
If not you can use a USB data cable, USB to micro USB.
2/8/2011 7:32:06 PM •
SmartDisk...
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Answered
on Feb 08, 2011
I am not getting any information come up on my
Hello,
This sound like a frustrating issue for you. The important questions are, do you have your photos backed up anywhere else? do you have anything of dire importance on the Photobank you can't afford to loose?
If you answered yes to the first question then try resetting the device and if it fails simply replace it. If you answered yes to the second question then try resetting it, then contact me with your location(Country, State, City) and I can recommend a data recovery facility near you to help retrieve the information from the internal drive.
Resetting is fairly simple, power the device on and let it run repeatedly until the batteries are completely dead, then leave it off for a day, run the power cycles again a few times to ensure it's totally dead. It needs to run completely out of power in order to reset, similar to removing the power and battery from a laptop that's stuck in standby. Once you've repeated the power cycling and ensured the battery is totally dead wait another hour then plug it in and charge it. Give it about 10 minutes then try powering it up. If it works normally the reset worked, if not, the device has actually failed. At this point try connecting it to a PC and see if you can access the files, if so, copy them off, if not, contact me with your location and we'll proceed to the next step.
Hope this helps FixYa,
Chris
1/2/2011 4:22:25 PM •
SmartDisk...
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Answered
on Jan 02, 2011
Computer is not recognizing the
First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check.
Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4. Let me know if you need further assistance. Thanks for using FixYa.
12/21/2010 4:56:46 PM •
SmartDisk...
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Answered
on Dec 21, 2010
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