20 Most Recent Minolta magicolor 2400W Laser Printer Questions & Answers


My 2400W was standing a long time without being used, and when I wanted to use it, it made a very faint image and showed "paper jam at transfer roller". Also, the image stayed on the transfer belt, but never got transferred to the paper. I tried a lot of things, nothing worked, but the message from weirdal1968 above pointed me in the right direction.

I eventually scratched / scrubbed / cleaned the copper pad on the left side of the optical imaging drum - this copper pad probably receives the bias voltage for the imaging drum from a springy stainless steel wire. There was some visible darkening of the copper pad where the stainless steel wire touched, this is what I cleaned. And then, presto, problem solved - the image came out great, and no more "paper jam at transfer roller" error message.

Minolta... | Answered on Apr 27, 2018


Are you familiar with the printer's PageScopeWeb Connection.
You can access it with your web browser and reset the printer from that page. Instructions for IE are on page 117. The password is SYSADMIN. The printer's ip address is 192.168.1.2 per the manual. unless you have it networked with a different IP.

ftp://ftp.minolta-qms.com/pub/cts/out_going/manuals/2450/rg2450e.pdf

Hope this helps,
copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Minolta... | Answered on Mar 19, 2016


try this site


Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Dec 26, 2015


GO and get 4 Konicminolta image units one for each color and replace them do not use third party. NEVER ever use a vacuum cleaner the static electricity can cause sensors to go bad !!!!!!!!!!!! might have destroyed the chips on the image units SO recommend get all new hopefully you did not destroy the control board with static electricity

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Mar 01, 2015


Replace the fusing unit the hot part.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Mar 01, 2015


Does it say Image Cartridge or toner. Is the cartridge third party if so replace with a real Minolta cart the machine do know info on the chip on the cartridge and reject them sometimes

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Feb 22, 2015


Paper tray roller mite need to be clean or replaced so as to grab the paper.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Feb 22, 2015


Transfer belt fault! Has it been replaced I? Installed correctly? Its the large belt inside the machine

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Feb 16, 2015


What do you been by offset?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Feb 15, 2015


Sure the paper is correctly document may be the printer thinks the paper is metric instead of inch check the printer setting

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Feb 15, 2015


check the fusing unit the hot part where the paper comes out? is the line a certain color replace that image unit.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Feb 14, 2015


Do not believe you can try below Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Feb 08, 2015


What about it sir/mam?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Feb 07, 2015


NEED a new fusing unit

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Feb 04, 2015


First did you complete the procedure properly which is first conduct "Drum Dry" which can be found in admin mode? 2nd cleared developer and drum counters (Drum and developer are replaced at the same time. Removed the drum cartridge (BE CAREFUL that small black plastic cover has to be removed first and the connector disconnected before yanking out the image unit, if not you will have bigger problems. 3rd disassemble the image unit remove the developer DO NOT USE A VACUUM CLEANER the static electricity can destroy the sensor below the image unit. Once done reassemble and install don't forget to reconnect connector. The go to service mode and run the TCR (Toner Carrier) Adjustment the Run Gradation using the internal prints. 3 times. ALSO MAKE SURE THAT FAX LINE AND ETHERNET CABLE ARE Disconnected. NO prints or copies allowed to be run prior to running the TCR adjustment. OR you will have to do it again. With New developer!!! CLEARING the counters are important the copier uses the counters to determine voltages for certain assy. So if put in new developer and do not clear the counters the copier will think old developer is in the machine and adjust the voltages as required when in reality new developer or drum is installed causing image problems or codes.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Jan 28, 2015


What are the problems sir/mam?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Jan 23, 2015


What code is it displaying and what model is it?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Minolta... | Answered on Jan 23, 2015

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