20 Most Recent Creative Labs ZEN Vision W Digital Media Player Questions & Answers


Hi if your player is in recovery mode and showing the Harddisk problem screen and want and want reload the firmware the HD will need to be removed from the player and ran threw so repair software to try and fix. If it cant be fixed it will have to be replaced.


if you need any more help, parts or your player repaired you can contact me threw my repair service web page at firehouse7777.weebly.com thanks

Creative Labs... | Answered on Aug 18, 2012


If you are getting the firmware problem screen the HD is bad. The HD will need to be removed and ran threw some repair software to try and fix it. It it cant be fixed it will need to be replaced.


If you need any more help, parts or your player repaired you can go to my repair service web page and e-mial me, call me or contact me threw my Ebay user name at from my web page at firehouse7777.weebly.com Thanks

Creative Labs... | Answered on Dec 29, 2010


Hi
Thanks for the quick reply. However the software in question is the software that came with my creative player. All legal bought and paid for.

Creative Labs... | Answered on Nov 24, 2009


try updating the firmware and see if that helps just get the latest firmware from creativelabs.com and there firmware flashing utility

Creative Labs... | Answered on Sep 24, 2009


sound like loose connection as you have said. well opening the device will void your warranty so if you still had one i would go for the free repair instead. make sure to back everything up

Creative Labs... | Answered on Jul 23, 2009


Here is the link where you can buy a replacement screen, it is fairly expensive. But i guess its worth it if you want to see your media in good quality.

http://www.thegadgetdr.com/ProductDetails.asp?ProductCode=ZVW-LCD-NEW

Creative Labs... | Answered on Jun 17, 2009


Kelso,

I guess there is only one solution for it: is to take it to a suplier and try to record what it has in memory to another unit (CD, DVD or HDD). Maybe cheaper concerning to a screen change. Anyway, ask them how much is both cases (screen change or data saving), because your actual screen is given as finished with that fall.

Creative Labs... | Answered on Nov 13, 2008


first of all, evryone has different songs dat take up a doferent amount of space, mp3 files ake up mb's that add up to alot depending on source and song. also maybe you have more space than it says but its getting read wrong. call creative and get more info.

Creative Labs... | Answered on Feb 14, 2008


First before connecting the Zen to the pc switch it off and then try it. And if u are provided with installation CD please install that.

Thankyou

Creative Labs... | Answered on Feb 10, 2008


i would make sure you have the latest firmware loaded.

Creative Labs... | Answered on Dec 06, 2007


Try searching again using Google, using BT 9843, but when you look down the results ignore the two letters and see if you can find an IC which is the same numbers, even if it has different letters on the front. Those letters could be just the makers letters, with the device made by different makers.

Creative Labs... | Answered on Jun 15, 2018


If the brightness is all the way down, simply turn it up.

If not this indicates an issue with the device and you should take it to your local tech repair shop

Creative Labs... | Answered on Oct 30, 2017

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