20 Most Recent Xerox WorkCentre PE120 All-In-One Laser Printer Questions & Answers

Disassemble fuser and inspect thermistor, thermostat and heat lamp. Replace broken part.

Xerox WorkCentre... | Answered on Oct 13, 2018

Look for a piece of paper stuck in the printer on the feed path. They love to get stuck in the duplexer and fuser. The screaming noise is something that indicates there is something still not right in there.

Xerox WorkCentre... | Answered on Aug 06, 2015

Most likely the sensor has come out of its mounting.
Most likely just carefully disassemble the the feeder and find the loose sensor, Remove the back and left side cover, follow the wires to the circuit board, Unplug them then lift the feeder up and out of the machine. Place it on a table and you will get to it, It really is not a hard feeder to take apart and put back together.

Xerox WorkCentre... | Answered on Feb 05, 2010

I'm looking through the manual for your workcentre on-line and I don't see any configurable settings to get the report. Plus, when the report prints, it clears the memory. I'm afraid you may be out of luck. There is one other possible solution I'm researching though. If the workcentre is connected via ethernet, there may be a way of logging into the printer via a web browser and getting more information than what your reports provide. I'll return shortly with an update.

Xerox WorkCentre... | Answered on Feb 05, 2010

Your scanner’s lock switch may be locking up the carriage unit. Depending on the model you own, your scanner’s lock switch resides in one of two locations. You can find it beneath the scanner itself or in a corner next to the scanner bed after you lift the lid. The switch should be marked with a locked and unlocked padlock symbol; slide the switch to the unlocked padlock to unlock the carriage unit.
It’s also possible that the supplied USB cable is improperly connected to your computer. Connect the cable directly to your PC. Canon’s online documentation indicates that scanners that connect via a USB hub may not work properly. Once you have unlocked your scanner and properly connected it directly to your computer, try to rescan the image.

Xerox WorkCentre... | Answered on Aug 02, 2009

That is normally caused by firmware corruption. You can go to Xerox.com, click on support and drivers, then in the search box enter pe120, then go to drivers and downloads and download the newest machine firmware . There are directions on how to install the firmware , make sure you follow them step by step. It's pretty easy and should resolve your problem.

Xerox WorkCentre... | Answered on Feb 13, 2009

What you need to do is adjust shading. That recalabrates the scanner. To enter the machine into the tech mode you press " menu, # 1934" then you will be in the tech mode, a T should appear on the machine screen. You then go to machine setup and maintenance, then scroll to adjust shading or just shading, depending on how your specific firmware states it.
Then place 5 sheets of white paper on the glass, 5 pieces of paper think not spread out, then press start, if it askes you DO you want to asjust press start and let it run through the setup.
Once you have cleaned the scanner you really need to adjust teh shading. A better way to say it would be scanner calabration.

Xerox WorkCentre... | Answered on Oct 21, 2008

6b1645a.jpgThe button circled in red is the darkness/lightness button for the copier. The normal option should have a light beside it. If that light is on then maybe try setting it to darker? Hope this helps.

Xerox WorkCentre... | Answered on Oct 18, 2008

There is most likely a very small piece of paper in the document feeder.
What you can do is take a minella folder or some card stock, open the document feeder cover and shove the folder or card stock through the feeder to dislodge whatever is stuck in there.
The document sensor itself may be knocked out of position.
It can't be the copy paper path since you can print.

Xerox WorkCentre... | Answered on May 16, 2008


Xerox Office... | Answered 2 hours ago

You just must to reset the HFSI valors to 0.

Xerox Office... | Answered on Sep 11, 2019

sounds like the head carriage is stuck and the belt is making the noise trying to move it

Xerox Office... | Answered on Sep 08, 2019

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