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Your device is not compatible with your existing OS. XP is wonderful operating system but, unfortunately, there are newer devices that will not work in that environment. Bet you a cup of coffee that if you attempt to install it in a later computer with, say, windows 7 it will work!
on Sep 17, 2017
Rtc error samsung yp-k5
I had the same problem. Won't turn on but when connected to laptop via USB it shows RTC (real time clock?) error, then syncs, then shows image of battery and says FULLY CHARGED. I downloaded the firmware and installed and all that did was delete ALL the music on the device and it still doesn't work. It is just out of warranty. Does anyone know a company that fixes these players?
on May 19, 2012
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