Hello all, For the past few days I have attempted to scan and save documents as pdf files using a...
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Hello all, For the past few days I have attempted to scan and save documents as pdf files using a Brother MFC-7820N all-in-one printer. But when I check the designated folder for my scan, the document is not there. These are the steps I take before I scan. First I open up the ControlCenter program. I click on "Configuration" then "Scan" to configure my scans so that they are saved as PDF files and to verify where the scanned document will be saved. Next I press the "Scan" button then the down arrows to program the machine to "Scan to a File." Then I press the start button. I follow the instructions as provided on the website to the letter but it's as if nothing happened. I know that the machine is hooked up to my computer because a scan in progress window pops up after I press the start button. It should be noted that when I first used this machine to scan, there were no problems. I have even set the machine to scan and open the image to Paint without a problem. If anyone can offer some advice, I would be very appreciative.
I have the Brother MFC 7820. All of a sudden, any time it pulls the paper in from the top tray (to...
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I have the Brother MFC 7820. All of a sudden, any time it pulls the paper in from the top tray (to scan or fax from the feeder), it jams and reads "paper jam". Seems to me like the rollers may have stopped working and they no longer can pull? There is no other paper jam anywhere that I can see. It prints just fine! It only happens when I need to fax or scan...whether it's one sheet or more, it just won't pull it all the way in and around. It pulls the paper part way in and then stops and reads "paper jam".
There is a broken part in the bottom tray...the part that would hold the paper in place...located in...
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There is a broken part in the bottom tray...the part that would hold the paper in place...located in the center back of the tray (it should slide and lock in place, but is broken and pops out so the paper doesn't feed correctly). Can we get a replacement for this?
We have the all in one MFC-7820. It constantly has accordion style paper jams. If we move or...
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We have the all in one MFC-7820. It constantly has accordion style paper jams. If we move or accidentally bump the machine, the toner powder spills out.
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Accram is now one of the largest nation wide maintenance service providers in the US. Headquartered in Phoenix Arizona, Accram has earned a reputation for unsurpassed customer service. Our business motto is: Uptime, All the Time. At Accram, we live and breathe our business motto