Top 10 Apple iPhone Smartphone Questions & Answers

Apple iPhone Smartphone Logo


  • 719,516 People Helped

My Iphone wont turn on

my iphone\'s battery died and i plugged it in to charge it and left it there. Then plugged it into my computer then tried to turn it on and it wont turn on.. I don\'t know what to do. Does anybody have any ideas

Posted by on


  • Most Helpful of 86 Answers

listen to solution number 4..I tried it and it worked. Hold the power and home button until the apple logo pops up and your golden

Posted on Dec 30, 2007


  • 268,295 People Helped

my iphone wont charge

hi.. my name is johnny. i recently bought an iphone.. and activated it.. now.. for some reason it wont charge up.. its just a blank, dark screen.. when i connect it to the wall charger, or the computer,, a battery sign pops up with this minimal red line, and it says CHARGING... PLEASE WAIT.... thats all it does.. nothing else,, ive tried to reset it in all possible ways, home and power button.. it just wont work.. ive charged for a few days now.. and thats all it does... when i disconnect the plug from the phone, the battery sign just fades into black.,, like it was dead.. showing nothing on the screen.. touuched all buttons.. no response....!!! im going crazy.. please help.. i bought it oct. 1,, people tell me to take it back to apple, but im not in the U.S... a friend told me that apple does a hard reset on the phone, not a soft reset.. please, if you know how to hard reset this ibrick , please, please let me know... thankz ....

Posted by on


  • Most Helpful of 50 Answers

I had this exact problem too - same as the first two posts anyway.

It seems to be just a software issue and was easily resolved for me with a full power off and reboot. Here is how to do that safely.

Plug in the phone using the wall socket charger, leave it for a few hours to get a charge (i know it doesn't look like its charging). Later, press the on/off button. The battery icon appears with just a thin red line. Let it go back to black. Then press the the on/off button and the menu button simultaneously for about 8 seconds. A red button should appear on the screen with a question asking if you want to power off the phone. Say yes. (I think it was a slide bar, but can't remember now.) Wait a few secs while the phone powers off. Then remove the power plug from the phone. Now reinsert the power plug. After a few (worrying) seconds of nothing, a white Apple logo appears in the middle of the screen, a few more seconds and the iphone main menu appears. No data has been lost, no settings are altered, and best of all, the battery shows a full charge and seems to be back to normal again.

Posted on Dec 31, 2007


  • 234,229 People Helped

Sync iphone to outlook

Can anyone instruct me how to synchronize my iphone to my outlook.

Posted by on


  • Most Helpful of 27 Answers

Only way i could get any sync was first strangling the cat,wrapping its limp body round my neck,then getting two pieces of celery of equal length.Soaking these overnight in a mixture of lemon juice and urine.Drink the juice at 2 minutes past twelve on a full moon,insert the celery where the sun dont shine and whilst hopping on one footand circling the p.c with the iphone balancing on my forehead.First few times no joy then bingo synched right off.

hope this helps

Posted on Dec 11, 2008


  • 176,430 People Helped

How to put music on your iphone without using itunes

How can i put music on my iphone without using itunes?

Posted by on


  • Most Helpful of 36 Answers

I would also like to use the iPhone without iTunes.
iTunes is one of the worst programs i' ve ever tried. It´s slow, big and way to complex. It feels like a mac ( totally unnecessary..:-)
I tried it when i bought my iPod Shuffle. Luckily i found a little program, that could do the job without iTunes.
I want my computer to find the iPhone as an USB disk and just copy paste the music.

Posted on Jun 23, 2008


  • 167,925 People Helped

Can't Send Email on iphone

I set up an email account in my iphone for my work account, which is on an exchange server. I can read and receive emails perfectly fine, but when I attempt to send one, I receive an error message saying 'outgoing server unable to connect to'. (x's are my outgoing server's information). I am using the same information my IT guy gave me, and it works on his iPhone. I have no idea what to do.

Posted by on


  • Most Helpful of 24 Answers

Here's what worked for me - I filled in the optional user name and password fields in the smtp settings and switched SSL off.

Posted on Nov 10, 2008


  • 166,777 People Helped

iPhone won't shut off.

Okay, here's my problem. Earlier today, I was trying to check a missed call on my iPhone, and I tried to click the phone button, and the iPhone wouldn't let me click on anything, so I try to shut it off, and it acts like it's about to shut off (With that circle thing that lights up, like it's loading...the sign that tells you the iPhone is about to shut off.) and the iPhone has been like that for about an hour now, and won't shut off.

Can someone help me?


Posted by on


  • Most Helpful of 17 Answers

From the website - the 2nd one worked for me:

If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

Posted on Nov 18, 2008


  • 153,532 People Helped

Iphone won't charge and now won't work

I dropped my iphone whilst ina changing room and when i picked it up it sed no sim but worked fine the following day although it was runnin out of battery. The battery ran out so i plugged it in the plug socket charger and soon realised it wasn't doing anything so i plugged it in the laptop usb and still nothing happened put it in the docking station in the computer still nothing and the same when i plugged it in to an upstairs socket now if i press the on button it comes up with a battery with a bit of red tht flashes with a lighting bolt and a plug image if i hold it for long enough when the apple comes up it goes onto the password screen but if i press a number it goes bck to the battery again how can i fix this also this is an unlocked phone

Posted by on


  • Most Helpful of 29 Answers

Problem: "i have an unlocked iphone. Its worked fine for several months now, until I dropped it today in the acrylic case. when i picked it up it had the error message saying "the acessory you are trying to use, does not work with Iphone, try turning on the airplane mode to stop the noise" (only using the standard email app tho). It doesn't charge"
Solution: using bits and pieces of info found on this page I did the following:
1. tried my friend's charger (didn't work)
2. tried to charge using both wall and computer (didn't work)
3. plug into computer and hold down the home button until red battery indicator came on (showed a lightning bolt but still seemed frozen and stayed red so not really charging)
4. while still plugged in: hold down both power button and home button simultaneously (got gray lines on screen, scared me at first!)
5. waited a minute, then held down power button as if I was turning on the iPhone like normal (got the apple logo and the phone loaded up fine, received text messages and the battery charging indicator is actually turning green and seems to be charging)

Posted on Sep 02, 2009


  • 130,064 People Helped

my iphone screen got zoom in and i can't fix it!

It just happened all by itself. My phone was never dropped or anything like that..I received a call this afternoon, and as I got my phone to answer the call, notice the screen was zoom in..and i had a hard time scrolling down to answer the call.. It's so frustrating! I tried the phone reset, by pressing the power button and the menu button at the same time but it didnt do anything. My husband tried the restore button on itunes, it did work but when he sync the back-up memory to the phone...the problem came that means if i want this fix i will loose all my contacts, pics, videos....that sucks big time!!!!! I thought 3GS is so much better...but hell NO!

Posted by on


  • Most Helpful of 31 Answers

you can double tap the screen with three fingers simultaneously and that it will go back to normal three finger tap is zoom functionality of iphone 3G-S added feature

Posted on Aug 16, 2009


  • 128,031 People Helped

cannot connect Youtube on iphone

I have a unlocked version of iphone i have been able to use safari and other features over EDGE network but when i try to connect to Youtube it says "cannot connect to Youtube"

Posted by on


  • Most Helpful of 24 Answers

Step 1: backup your settings and files on itunes
Step 2: restore iphone to default( this will erase everything)
Step 3: try Youtube before Jailbreak to make sure its working
Step 4: ***important*** run ziphone for JAILBREAK only!
YouTUBE remains working. when I tried to DO-IT-ALL youtube never worked afterwards.
Step 5: Sync iphone to get your settings, contacts, emails back

Posted on Apr 07, 2008


  • 127,342 People Helped

Error Message "no SIM card installed"

Hello, All has been fine with my Iphone but..... I just got on a plane earlier today and watched a Heroes episode on the phone... about half way through I realized the phone said "No Sim" in the Service Carrier area (top left).

Now I'm home I have restarted 10+ times, re-seated the sim 5 odd luck. I put my wifes sim card in and it knew it was the wrong carrier sim, I also took off the Next Sim 2 from my sim and tried that on its own..... Again, it read the sim and knew it was not the right carrier. I put the Next Sim 2 back on tried again but it just went to "no sim installed again"

I live in Australia so its a huge pain to send it back.... can anyone help??

I have a "Next Sim 2" on my Vodafone sim with a JB'ed 1.1.2 otb.

Posted by on


  • Most Helpful of 17 Answers

Hold down the power switch at the top and the main selection button at the bottom. After a few seconds a new screen should come up that allows for shutdown should you slide the slider to the right. DO NOT SLIDE THE POWER OFF. Keep holding the two buttons down. Wait until the silver apple logo comes on the screen. At this point you may release the two buttons. Continue to wait while the iPhone reboots. Once the iPhone finishes booting the "No Sim" message should be gone and you should see bars again. No new sim card or reactivation required!

Posted on Mar 05, 2008

8,155 questions posted

Ask a Question

Usually answered in minutes!

Popular Products

Top Apple Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18413 Answers

Lesley Cameron
Lesley Cameron

Level 3 Expert

371 Answers

Are you an Apple Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

iPhone Smartphone iPhone

  • iPhone Smartphone iPhone

Most Popular Question

iphone wont turn

  • Cell Phones