Top 20 Olympus FE-170 Digital Camera - Page 7 Questions & Answers

Sounds like your CCD/Sensor (eye of the camera)
It can be repaired.

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The problem you are describing is a problem with one of the chips in the camera that controls image processing. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $61 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

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Make sure the camera is on and pc is selected on the camera screen when connected to the computer. You will need to have PC highlighted and select ok on the camera as this starts the camera and computer to communicate. Once communication established the LCD screen of the camera goes dark and the computer should generate a removable disk drive. Check the System Tray (lower right corner beside the PC time) for Safely Remove Hardware. When you click on it, it should read "Safely Remove USB Mass Storage Device Drive ?:" If you dont see that, then check the Device Manager to see if the camera is recognized as USB Mass Storage Device. The camera uses the driver usbstor.

The problem you are describing is a problem with a sensor inside the lens assembly. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $61 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

To learn about the new and free version of Olympus Master 2 software go to:
For Windows:
http://downloads.olympus-europa.com/OM2/win/OM211Setup.exe
For MAC:
Olympus Master 2.11: http://downloads.olympus-europa.com/OM2/Mac/OM211EN.dmg
This software replaces all previous versions of Camedia Master 4.x and Olympus Master 1.x.

Have you tried to reset the camera back to factory default settings? To do that: go to the Menu left arrow to reset and press ok. Highlight Yes and press Ok. This will reset the camera back to the factory settings see if the images still come out blurry.

Make sure the camera is on and pc is selected on the camera screen when connected to the computer. You will need to have PC highlighted and select ok on the camera as this starts the camera and computer to communicate. Once communication established the LCD screen of the camera goes dark and the computer should generate a removable disk drive. Check the System Tray (lower right corner beside the PC time) for Safely Remove Hardware. When you click on it, it should read "Safely Remove USB Mass Storage Device Drive ?:" If you dont see that, then check the Device Manager to see if the camera is recognized as USB Mass Storage Device. The camera uses the driver usbstor.

Hi there.
You have to transfer the files from the camera/SD card to the computer, then you can delete them and use the camera again.

Good luck and thanks for using FixYa!!

This is causes by a defective ccd sensor the optical unit needs replacement. If you're out of warranty, you will have to send it to a third party camera repair service. Expect the price to 40-50% of a used equivalent.

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $61 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

Hi there
Possibly not, try another camera lead in a different USB port.
If its the same format the camera card and try again, if you still get the same result, the camera is faulty.

Good luck and thanks for using Fixya!!

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Sounds as if this may be a repair issue with the camera. You may want to call Olympus customer service to discuss their repair policy. Their telephone number is 800-622-6372 option 2 and then option 3.

Unfortunately nothing. The camera does not have the ability to play back any sound during movie recording as it does not have any way to capture audio. The camera was not designed with this type of functionality.

might be this

CCD FAILURE !

But u are covered ! call canon for Free Repairs u are eligible any ways

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http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=221&modelid=8288&keycode=2112&id=29819

The problem you are describing is a problem with something in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $61 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

You may want to call Olympus Customer Service as this is probably a repair issue with the camera. They will be able to explain their repair policies and procedures to you. Their telephone number is 800-622-6372 option 2 and then option 3.

To learn about the new and free version of Olympus Master 2 software go to: http://www.olympusamerica.com/cpg_section/oima_softwareMaster.asp Click on 'Free Download' to register your email address to receive an email containing a link to download either the Windows or Mac version. This software replaces all previous versions of Camedia Master 4.x and Olympus Master 1.x and is XP or Vista compatible.