20 Most Recent Sony Cyber-Shot DSC-S500 Digital Camera Questions & Answers

Visit someone who sells the same model and see if it does the same thing. Manufacturing fault or just your camera?
Is it under warranty?

Sony Cyber-Shot... | Answered on Mar 03, 2015

i have orignal memory stick but i am also getting same error.. have forated stick on camera but no effect on error. so plz can u tell me how can i format my memory stick ... SONY GURU

Sony Cyber-Shot... | Answered on Nov 23, 2014

Does the lense extend when you power it on in "snapshot"mode?
Could be the switch is sticking. These cameras use concave cup button that mash on gold foil on the circuit board. Could be a bad switch. $$$$$ costly.
Interested in selling it?
Email me

Sony Cyber-Shot... | Answered on Jul 15, 2014

SnapTouch can apply the date to photos. It is one of the major features of the program.

Information is taken out of EXIF data of the photo file that the camera creates during shooting
. You can also add any comment using SnapTouch and also apply it onto a shot.

How to Use SnapTouch

Sony Cyber-Shot... | Answered on Apr 27, 2014

In this case you should try some photo recovery software to rescue the lost photos from your camera, here are some programs you may rely on. Both programs can also recover videos and music.

Photo Recovery (for Windows)
Mac Photo Recovery (for Mac OS X)

Note: Before your photos are recovered, do not attempt to save more files to the camera memory card in case the original files(your photos) are overwritten.

Sony Cyber-Shot... | Answered on Sep 16, 2013

It looks like you've cleared you camera card as well as your PC.

You need a file recovery programme. Plenty free either google file recovery freeware or go to filehippo.com and download either "Recuva" or"PC inspector file recovery"

Just remember you have to recover to a different source than you're recovering from because you may overwrite the very files you're trying to recover.

IE :- recover from PC to USB flash drive.

Sony Cyber-Shot... | Answered on Aug 21, 2013

my camera does not charge

Sony Cyber-Shot... | Answered on Apr 05, 2013

Electronic shutter in lens mechanism got bad and you need to replace complete lens assembly of DSC-S500 camera.
Of course new lens assembly would cost more then camera worth so best option is to buy new camera.

Sony Cyber-Shot... | Answered on Apr 05, 2013

The DSC-S500 uses standard AA batteries, either disposable alkalines or rechargeable NiMHs. If you use rechargeables, they must be charged outside the camera using a separate charger.

The choice is up to you. The camera will take more photos on a set of alkalines than on one charge of NiMHs, and alkalines are cheaper. However the NiMHs can be recharged and used again, while alkalines are one-use.

Sony Cyber-Shot... | Answered on Jan 11, 2013

No. The DSC-S500 uses standard AA batteries, either disposable alkalines or rechargeable NiMHs. If you use rechargeables, they must be charged outside the camera using a separate charger.

Sony Cyber-Shot... | Answered on Jan 11, 2013


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.

If the issue persists, service may be required.




Sony Cyber-Shot... | Answered on Nov 05, 2012

You're making it harder than it has to be. Simply hold the camera in your left hand, and open the battery door so it is standing up. Look closely at the lower left corner of the batterry door. Notice the notch shape. The door plastic door is locked in place by the mating little "L" shape on the hinged door of your camera. Thats all that keeps it from sliding off when you put in batteries. Simply insert a small screwdriver or knife blade in that slot, twist it counterclockwise to push the battery door lock to the left, and slide the door off with no force at all. It's a snap.

Sony Cyber-Shot... | Answered on Oct 02, 2012

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