20 Most Recent Panasonic SC-HT940 System Questions & Answers

post your problem to panasonic costomer care

Panasonic... | Answered on Oct 27, 2013

All parts and service manuals can be obtained by calling the Panasonic National Parts Center directly at 1-800-332-5368 9am-8pm EST during weekdays.

Panasonic... | Answered on Oct 23, 2013

Although the Panasonic Home Theater systems are great when they work properly. If your machine displays the "f61" error message, it's likely to be little more than a paper weight for the average person. The inner workings of the machine are rather complex to disassemble for diagnostics. And can take several hours to check all the components. The best advice I can give you is to sell the machine on e-bay as a broken item. If you offer shipping you can get more money for a complete system (speakers & all).

Panasonic... | Answered on May 28, 2013

Check the wires from the source, are there audio hookup from source to tv or home theater to tv? you may need to run audio cables from source to home theater and to tv.

Panasonic... | Answered on Feb 08, 2013

Have the same problem. Contacted the authorized repair shop near my place and they said the errors could be one of three things......bad ribbon, bad capacitor, or bad motor. $75 to $125 to fix. Seems like I have seen alot of issues with this model and would highly recommend trying to contact Panasonic. After they give you no help but refer you to a Panasonic Repair Shop I would recommend what I am going to do and place a claim against there faulty device with my state's attorney general's office. Most states have an easy online claim system and Panasonic would have to respond in a timely manner to your claim.

Hopefully enough people see this and will start a class action lawsuit because $450 that I paid for this piece of crud kind of sucks only having it work less than 3 years.

Panasonic... | Answered on Nov 06, 2012

We would be happy to help with that. Here is a list of someof the codes that we have for Panasonic SC-HT940 System: 810, 799, 783, 643, 677, and 678.

Start by pressing and holding the AUX mode button until all mode buttons at the top of theremote light up, then release. Enter the number 2 then one of the codes for your Panasonic SC-HT940 System provided above. Press the pound (#) button, the mode light should flashthree times. Check that the code works by trying several different functions onthe remote to make sure it will properly operate your Panasonic System. Keep in mindthat some codes may not be compatible with your equipment. If this is the case,please try the other codes listed for that device until you find one that iscompatible with your equipment.

We hope this helps you, and thank you for being a valued DISH Network Customer!

Phillip Chang
DISH Network Customer Service Representative

Panasonic... | Answered on Mar 14, 2011

F61 usually means the amp has detected a short.

Generally speaking, an amp protects itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Eure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Panasonic... | Answered on Mar 07, 2011

Super common problem. Send it to me and I will fix it for you at no charge. Address of my warehouse:
2523 Peachtree St. Atlanta, GA 30332
I will even reimburse you for shipping so long as you tell all your friends that Super Electronics fixed your system right up for free!

Panasonic... | Answered on Sep 22, 2010

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