20 Most Recent Compaq Presario 12XL125 Notebook Questions & Answers

When you connect the power adapter into the laptop, does the power LED light up? If not then - The battery adapter or the adapter's power lead or the laptop's power socket could be faulty. Check power adapter's DC plug that connects into the laptop power socket with a multi-meter, the voltage should be slightly higher than the voltage that is printed on the label on the bottom of the adapter. If the voltage is zero or way below the voltage that is printed on the label then the power adapter is faulty and needs to be replaced. If the adapter is OK then connect it to the laptop and power it up, then look at the power/battery charging LED light and wriggle the power plug in the laptop's power socket. If the power/battery LED light flashes and in a certain position this LED light stays firm, then the power socket is either faulty or it has a dry solder joint where it is connected to the motherboard. This can be repaired but it requires the laptop to be completely dismantled to get at this power socket and repair. If you cannot DIY then I suggest you get a quote first.

Compaq Presario... | Answered on Jan 23, 2013

Chris Sessions, you could purchase a wireless adapter for it for about $15 pretty much anywhere. Just keep in mind that this laptop does not have a lot of RAM or hard drive space on it.. In other words, if you see that its too slow to search the web you need to do a lot of upgrading on it to work better for you..

Compaq Presario... | Answered on Nov 10, 2011

Tiene 64 MB 100 MHz SyncDRAM,, Puede instalar 192 MB - 4 MB dedicado por video memoria.
Esta computadora tiene Windows 98, puede instalar Windows XP.

mi consejo es de no gastar demasiado dinero en ello. puede comprar otro para un poco mas que gastar?a.

Si necessita mas asistencia, permita que sepa. Si esto ayuda o resuelve el asunto, por favor lo valora y da una recomendaci?n para mi respuesta. Gracias, Jose

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Compaq Presario... | Answered on Feb 04, 2011

Replace the LCD screen.....

Compaq Presario... | Answered on Aug 17, 2010


Compaq Presario... | Answered on Apr 11, 2010

Try using a light on the laptop and check if the images are clearer.

Try booting into safe mode by pressing F8 at boot up.

If the same happens there as well then you will have to change the backlight of the display.

It is recommended for you not to open up the display to change the display light as you may run into damaging the LCD itself.

Best would be to contact the manufacturer so that they can get the right part replaced with a similar one.

Compaq Presario... | Answered on Aug 08, 2009

Laptops are very hard to work with and are very fragile. You can tinker with the connection and get it to work better but I would suggest that you just buy another monitor for it and replace it. Once the ribbon is broke there is not much you can do.

Compaq Presario... | Answered on Feb 02, 2009

Specifications for the Compaq 12XL125 state that the system memory is:
64 MB 100 MHz SyncDRAM, shared memory architecture, upgradable to 192 MB - 4 MB dedicated for video memory

This system will not be able to use the ram you are trying to install.  For more about this system go to this link:

Compaq Presario... | Answered on Aug 16, 2008

Memory Max 1024 MB DDR SDRAM (2 x 512 MB)
that what it says so its up to u but i think u just should not take the risk!!

by the way dont forget rating me

Compaq Presario... | Answered on Aug 16, 2008

old PC,, Cq series. cq62-nnnnn you left off the nnnnnn
cq62-100, 200 ,300 what?
running mS windows 8
HP does not support W8 on this PC so that means you are on your own steam... (you , it and microsoft 100%)
forget ACER this is not and ACER PC< at all, (totally different)

you could reload w8 , like you did before, now all that works
its login password issue,
can i presume the screens look ok W8login screens?
local login fails, not bios, and not windows live logins fails
that is right there are 3 tiers of logins.
admin , create a new account and use that
or do that and ask at MS how to copy date from dead account to new account, you never said once you had data.
if no data on pc, then reload 8, easy no?
the newer the OS the more hard it is to get data from that dead account( new permission rules, and hard to do) ask

best i can tell, lacking your full model number
teh CQ62-400 (newest) had only Windows 7
so how did w8 get there,
from whome, and what media.
and what install methods.
from MS CD? or MS ISO, or from ebay hackers disks/

here are the ways, (not data recovery)


Compaq Presario... | Answered on Sep 10, 2017

how'd you do 2012 post then 2017,
some one needs new clock battery , LOL

Compaq Presario... | Answered on Aug 30, 2017

check o see if your sound driver is compatible with new software operating system.

Compaq Presario... | Answered on Feb 28, 2016

Find your model number near the serial number. With that number go to the following link and enter it. This link is for HP's support website. You can find everything about your PC, replacement parts, Drivers, Manual.

HP Troubleshooting

Compaq Presario... | Answered on Jun 10, 2015

Please ask a question so we may help you.

Compaq Presario... | Answered on Feb 02, 2015

Oh dear you have broken this and will need to send it off to be fixed.

Compaq Presario... | Answered on Jan 20, 2015

Won't load in safe mode?? What's your operating system? Has the hard drive been formatted?

Compaq Presario... | Answered on Oct 02, 2014

1. Turn off your computer.
2. Press the power button to turn your computer on.
3. Hit F11 a few times quickly, while the launch screen is still up. This will launch the Recovery Manager. (If you see the Windows 7 boot logo, you've missed your chance and need to restart your computer and try again from step 2.)
4. On the left side it will say "I need help immediately". Underneath that there will be an option that says "System Recovery". Click on that.
5. There will be an option to either back up your files before restoring, or to recover without backing up your files. In my case, I'm recovering without backing up my files.
6. It will tell you to make sure all devices are disconnected from your computer. Make sure they are, and then click "OK".
7. There will be a "Welcome to the Recovery Manager" screen. Click "Next".
8. It will begin to reformat your partition and to reinstall the Windows 7 setup files. Once it's done doing that, click "Next". You'll be brought to a page saying "Recovery is Complete". After that all you need to do is reboot, and it will bring you through the wizard to set up Windows 7, just like on a new computer!
Good luck :)

Compaq Presario... | Answered on Aug 14, 2014

THIS IS NOT A PROBLEM THAT NEEDS to be asked on here as there are so many stolen laptops about ,ull need to go to a repair shop with proof of purchase or something that is on your system that only yourself could identify , to regain access to your laptop..

Compaq Presario... | Answered on Jun 12, 2014

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