20 Most Recent Compaq Presario V5005us Notebook Questions & Answers

You can download the device drivers from the Compaq/HP WEBsupport/download page. Make sure
you select your model laptop and the Windowsdrivers you require and install them. Click on this link to download thedrivers: -

Compaq Presario... | Answered on Jul 30, 2011


Compaq Presario... | Answered on Jun 19, 2009

Boot into Setup and run the TOOLS / PRIMARY HDD TEST / SHORT TEST.

If it fails, try another HDD.

If OK, verify Boot Order is Floppy, CD-ROM, HDD. Exit Setup.

Print Table 1 Low Level Format instructions from http://support.microsoft.com/kb/106419

Boot with a DOS disk that contains Debug. Run the Table 1 script. Turn V5000 Off.

Boot with the HP Operating System CD. XP install should now proceed normally.

Good luck.

Compaq Presario... | Answered on Jun 01, 2009

Your PC is stuck in safe mode startup

I would suggest using the Windows Disk, if you have one, go through normal windows installation. At the point of installation just after pressing F8 it will detect windows exists and offer you a repair option press R to repair

Compaq Presario... | Answered on Jan 13, 2009

Run the commands in your Accessories and also don't forget you need to Defrag and run an Anti-Virus software. The proper programs are under Start>All Programs>System Tools>Disk Cleanup and Defrag. When the housekeeping is done, if your computer is still running slow then the best thing you can do is upgrade the amount of RAM. That will make a noticeable difference.

Please rate this solution.

Compaq Presario... | Answered on Jan 09, 2009

Hi Tangeeh, you can use windows system restore. Click the start button, slide to all programs & slide up to Accessories, than slide down to System tools & click System Restore.
Pick a date backwards when you know your PC ran better. Tangeeh what I think you realy need to do is clean your notebook. This will increase the notebooks overall peformance. Click the link I have posted to install a free program called RegCure.

Or you can use this other program free for 30 days.

If you want your PC to run as it did when you first bought is you can run your system restore CD from Compaq but you will loose all your personal data.

Good Luck & Kind Regards.
If I can be of more service, just ask.


Compaq Presario... | Answered on Apr 03, 2008

old PC,, Cq series. cq62-nnnnn you left off the nnnnnn
cq62-100, 200 ,300 what?
running mS windows 8
HP does not support W8 on this PC so that means you are on your own steam... (you , it and microsoft 100%)
forget ACER this is not and ACER PC< at all, (totally different)

you could reload w8 , like you did before, now all that works
its login password issue,
can i presume the screens look ok W8login screens?
local login fails, not bios, and not windows live logins fails
that is right there are 3 tiers of logins.
admin , create a new account and use that
or do that and ask at MS how to copy date from dead account to new account, you never said once you had data.
if no data on pc, then reload 8, easy no?
the newer the OS the more hard it is to get data from that dead account( new permission rules, and hard to do) ask

best i can tell, lacking your full model number
teh CQ62-400 (newest) had only Windows 7
so how did w8 get there,
from whome, and what media.
and what install methods.
from MS CD? or MS ISO, or from ebay hackers disks/

here are the ways, (not data recovery)


Compaq Presario... | Answered on Sep 10, 2017

how'd you do 2012 post then 2017,
some one needs new clock battery , LOL

Compaq Presario... | Answered on Aug 30, 2017

check o see if your sound driver is compatible with new software operating system.

Compaq Presario... | Answered on Feb 28, 2016

Find your model number near the serial number. With that number go to the following link and enter it. This link is for HP's support website. You can find everything about your PC, replacement parts, Drivers, Manual.

HP Troubleshooting

Compaq Presario... | Answered on Jun 10, 2015

Please ask a question so we may help you.

Compaq Presario... | Answered on Feb 02, 2015

Oh dear you have broken this and will need to send it off to be fixed.

Compaq Presario... | Answered on Jan 20, 2015

Won't load in safe mode?? What's your operating system? Has the hard drive been formatted?

Compaq Presario... | Answered on Oct 02, 2014

1. Turn off your computer.
2. Press the power button to turn your computer on.
3. Hit F11 a few times quickly, while the launch screen is still up. This will launch the Recovery Manager. (If you see the Windows 7 boot logo, you've missed your chance and need to restart your computer and try again from step 2.)
4. On the left side it will say "I need help immediately". Underneath that there will be an option that says "System Recovery". Click on that.
5. There will be an option to either back up your files before restoring, or to recover without backing up your files. In my case, I'm recovering without backing up my files.
6. It will tell you to make sure all devices are disconnected from your computer. Make sure they are, and then click "OK".
7. There will be a "Welcome to the Recovery Manager" screen. Click "Next".
8. It will begin to reformat your partition and to reinstall the Windows 7 setup files. Once it's done doing that, click "Next". You'll be brought to a page saying "Recovery is Complete". After that all you need to do is reboot, and it will bring you through the wizard to set up Windows 7, just like on a new computer!
Good luck :)

Compaq Presario... | Answered on Aug 14, 2014

THIS IS NOT A PROBLEM THAT NEEDS to be asked on here as there are so many stolen laptops about ,ull need to go to a repair shop with proof of purchase or something that is on your system that only yourself could identify , to regain access to your laptop..

Compaq Presario... | Answered on Jun 12, 2014

Check the VGA driver when in safe mode.

Compaq Presario... | Answered on Jun 02, 2014

Try to reinstall windows formatting your Hard Drive... It seems to be an windows crash, or some software.

Compaq Presario... | Answered on May 14, 2014

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