20 Most Recent Kenmore Oasis HE 27087 Questions & Answers


follow this thread: http://appliantology.org/topic/37774-kenmore-elite-oasis-he-ol-error-code/

Kenmore Oasis HE... | Answered on Mar 22, 2015


see the causes:use the common sense . God bless you

Level
If it is shaking and not sitting flat ( should have no rock corner to corner) check the leveling legs. Make sure to tighten up the locknut after adjusting.

Timer
Sometimes a Timer will start making noises before they fail. I would highly suggest replacing the timer as soon as the noise develops. This can cause problems with your motor and other components if left alone. This is easy to identify just listen up near the console when running.

Transmission
The transmission does not usually fail but to check this on a direct drive remove the motor and rotate the inner tub and listen for noises it should be quiet. If not the transmission is expensive and you will need to evaluate wether it is worth repairing.

Motor Coupler
On direct drive machines this is a common failure and can be very noisy. To check and replace the motor coupler watch the video.

Motor
You will need to disassemble the washer to listen to the motor running. If the motor is noisy it will need replacing. On direct drive models check the motor coupler first.

Suspension Rods
The Suspension Rods support the tub under the cabinet on some models. The washer must be disassembled to access. These usually do not fail. On direct drive types there will be springs instead of suspension rods. Either usually fails but can from being overloaded.

Drain Pump
The drain pump can be the cause of noise. On belt drive types remove the belt and rotate the pump pulley it should spin freely and make no noise. If it is noisy replace. If it does not spin freely remove and inspect for obstructions if none found replace the pump. Check the impeller on the pump it should be tight and spin freely. On direct drive types remove the pump and inspect or replace.
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Kenmore Oasis HE... | Answered on Sep 20, 2012


you need to get the complete model number
Tips for finding your unique model number
  • Look for your model sticker, tag or plate.
  • Include every digit in the model number, even if some are sized or styled differently.
  • Kenmore and Craftsman model numbers typically have three digits separated by a period.
Then go to http://www.searspartsdirect.com/partsdirect/index.action
and they will show the correct part number and you can order from them

Hope this answers all your questions
Please remember to Rate/vote for any solution that helps you out.
Leave a comment if you need more help.
Thanks for using Fixya.

Kenmore Oasis HE... | Answered on Aug 14, 2011


This symptom indicates a stuck key on the user interface control board.
Replacing this control board would most likely fix this type of problem.
The part number for the user interface for this model is 8564374.

You can order this part from www.SEARSPARTSDIRECT.com

The procedure for replacing this control board is shown in the images below.

NOTE: You should only attempt this procedure if you are completely confident in your technical ability to safely execute the process.
Follow electrical safety guidelines. Unplug the washer before accessing internal components.

Before buying any parts I suggest you access the interface ribbon and disconnect it and then connect it back and see if there is any improvement.

You might also remove the interface from the console and check the console for any stuck buttons.

Remember to unplug the washer first.


http://media.fotki.com/1_p,wkgbsdrbswtkdqwxgtqsskgwtqkq,vi/ksgtwdgrtxkrrffsdss/1/1303472/5961857/image29464img-or.jpg

http://media.fotki.com/1_p,sqrbbsbrrbwrbdtxgtqsskgwtqkq,vi/kbqtdwdswxkbswddwbg/1/1303472/5961857/image23056img-or.gif



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Kenmore Oasis HE... | Answered on Sep 27, 2010


"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump...



If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the Cabinet....
#
1

Disconnect your Kenmore Oasis washing machine from its power source. Make sure that your washer is unplugged before beginning to disassemble it.
#
2

Remove the screws that hold the control console to the top of your Oasis washer. In some Kenmore Oasis models, the two screws may be covered by plastic end caps. After removing the screws, set them aside until you are ready to replace them.
#
3

Flip the console up, back and out of the way.
4

Locate the cabinet clips on the top of your Kenmore Oasis washer. These clips are located toward the back of the washer top and would be hidden by the console if it were not currently flipped up.
#
5

Slide your screwdriver underneath the metal cabinet clips. Wiggle the screwdriver back and forth to gently pry the cabinet clips free.
#
6

Disconnect the group of colored wires that plug into the top of the washer from the control console. These wires control the lid switch on your Kenmore washing machine. To disconnect, grasp the white plastic clip and pull gently.
#
7

Remove the washing machine cabinet. Tilt the cabinet towards you, and then lift the entire cabinet up and off of its platform.



3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.



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Kenmore Oasis HE... | Answered on Sep 27, 2010


The F1 error code on this washer indicates a Primary Control Board failure.



It is likely that the machine control board will need to be replaced to correct this problem.



The part number for the machine control board is undetermineable because you have not provided me with the exact model # of your washer.



The procedure for replacing the machine control board is provided HERE

LINK: http://media.fotki.com/1_p,wfgstgtftbtkrrdxgtqsskgwtqkq,vi/gfsfgfsgqxgfqtqtgwf/1/1303472/5961857/image55806img-or.gif



NOTE: Be sure to unplug the washer to disconnect electrical power before accessing internal components.



There is a slight possibility that a problem with the pressure switch hose could be causing this problem.

A pinched or twisted air hose can cause this fault code.

When you open the console, check the air hose connected to the pressure switch on the machine control board.

If it is pinched or crimped, I recommend rerouting the hose to resolve this problem.

This may fix your problem without replacing the control board.



NOTE: You may want to check for this condition before ordering the control board. Most electronic control boards cannot be returned for a refund or credit.



If you find no apparent problems with the air hose on the pressure switch, then replacing the machine control board on this washer should correct your problem. There is a risk involved in replacing this part yourself.

As noted above, you could have a problem with the air pressure hose that is not apparent upon your initial inspection. A service technician would normally need to properly and thoroughly diagnose this problem before replacing the control board.





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Kenmore Oasis HE... | Answered on Sep 18, 2010


The F1 error code on this washer indicates a Primary Control Board failure.



It is likely that the machine control board will need to be replaced to correct this problem.



The part number for the machine control board is undetermineable because you have not provided me with the exact model # of your washer.



The procedure for replacing the machine control board is provided HERE

LINK: http://media.fotki.com/1_p,wfgstgtftbtkrrdxgtqsskgwtqkq,vi/gfsfgfsgqxgfqtqtgwf/1/1303472/5961857/image55806img-or.gif



NOTE: Be sure to unplug the washer to disconnect electrical power before accessing internal components.



There is a slight possibility that a problem with the pressure switch hose could be causing this problem.

A pinched or twisted air hose can cause this fault code.

When you open the console, check the air hose connected to the pressure switch on the machine control board.

If it is pinched or crimped, I recommend rerouting the hose to resolve this problem.

This may fix your problem without replacing the control board.



NOTE: You may want to check for this condition before ordering the control board. Most electronic control boards cannot be returned for a refund or credit.



If you find no apparent problems with the air hose on the pressure switch, then replacing the machine control board on this washer should correct your problem. There is a risk involved in replacing this part yourself.

As noted above, you could have a problem with the air pressure hose that is not apparent upon your initial inspection. A service technician would normally need to properly and thoroughly diagnose this problem before replacing the control board.





Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question!!!!

Kenmore Oasis HE... | Answered on Sep 18, 2010


The F1 error code on this washer indicates a Primary Control Board failure.



It is likely that the machine control board will need to be replaced to correct this problem.



The part number for the machine control board is undetermineable because you have not provided me with the exact model # of your washer.



The procedure for replacing the machine control board is provided HERE

LINK: http://media.fotki.com/1_p,wfgstgtftbtkrrdxgtqsskgwtqkq,vi/gfsfgfsgqxgfqtqtgwf/1/1303472/5961857/image55806img-or.gif



NOTE: Be sure to unplug the washer to disconnect electrical power before accessing internal components.



There is a slight possibility that a problem with the pressure switch hose could be causing this problem.

A pinched or twisted air hose can cause this fault code.

When you open the console, check the air hose connected to the pressure switch on the machine control board.

If it is pinched or crimped, I recommend rerouting the hose to resolve this problem.

This may fix your problem without replacing the control board.



NOTE: You may want to check for this condition before ordering the control board. Most electronic control boards cannot be returned for a refund or credit.



If you find no apparent problems with the air hose on the pressure switch, then replacing the machine control board on this washer should correct your problem. There is a risk involved in replacing this part yourself.

As noted above, you could have a problem with the air pressure hose that is not apparent upon your initial inspection. A service technician would normally need to properly and thoroughly diagnose this problem before replacing the control board.





Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question!!!!!

Kenmore Oasis HE... | Answered on Sep 16, 2010


This symptom indicates a stuck key on the user interface control board.
Replacing this control board would most likely fix this type of problem.
The part number for the user interface for this model is 8564374.

You can order this part from SearsPartsDirect.com, RepairClinic.com, PartSelect.com etc.

The procedure for replacing this control board is shown in the images below.


Before buying any parts I suggest you access the interface ribbon and disconnect it and then connect it back and see if there is any improvement.


You might also remove the interface from the console and check the console for any stuck buttons.

Remember to unplug the washer first.


http://media.fotki.com/1_p,wkgbsdrbswtkdqwxgtqsskgwtqkq,vi/ksgtwdgrtxkrrffsdss/1/1303472/5961857/image29464img-or.jpg

http://media.fotki.com/1_p,sqrbbsbrrbwrbdtxgtqsskgwtqkq,vi/kbqtdwdswxkbswddwbg/1/1303472/5961857/image23056img-or.gif



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!!!

Kenmore Oasis HE... | Answered on Sep 16, 2010


No!! Don't get it! We have had the machine for a few years and have had several problems with it. We constantly get error codes when its mid cycle and it won't complete the cycle. I have actually gotten to know my Sears repair man he has come out so many times. Our current problem is that small items of clothing slip through the crack when we are unloading the machine. They are then trapped under the drum and cause problems including major mildew smells and eventually the machine stops working, The repair man comes out and removes the drum, pulls out the mildew sock or whatever and then its ok. Very poor design!

Kenmore Oasis HE... | Answered on Apr 20, 2010


I'm guessing ld stands for lid. A lost of washers have no problem washing with the lid open but refuse to spin. You need to make sure the lid is engaging the lid switch properly, whether the switch is visible around the lid or attached to one of the hinges. If you can't find the switch outside the machine you may need to pop the control panel. If there are no screws or plastic around or on back of it a common way to gain access is to stick a putty knife in the seam carefully to release the clips holding the assemblies together.

Kenmore Oasis HE... | Answered on Oct 13, 2009


CHECK THESE:
lid flashes when the following conditions occur:
➔ User presses START with lid open.
➔ User presses START after 2 consecutive machine cycles
without opening lid.
➔ The machine/motor control cannot detect the lid switch
opening and closing properly.

BOYNISMO@YAHOO.COM

Kenmore Oasis HE... | Answered on Jul 07, 2009


WHAT NUMBER CAME AFTER THE "F" CODE? YOUR COMPLETE MODEL NUMBER? 110.27087---

Kenmore Oasis HE... | Answered on Jul 07, 2009


lid flashes when the following conditions occur:
➔ User presses START with lid open.
➔ User presses START after 2 consecutive machine cycles
without opening lid.
➔ The machine/motor control cannot detect the lid switch
opening and closing properly.

BOYNISMO@YAHOO.COM

Kenmore Oasis HE... | Answered on Jul 07, 2009


IT SOUNDS LIKE YOU GUYS HAVE A BAD KEYPAD/USER INTERFACE. LOOK IN THE SERVICE MANUAL FOR THIS TOPIC AND FOLLOW THE TEST:

ACTIVATION OF CONSOLE AND INDICATORS
DIAGNOSTIC TEST MODE

BOYNISMO@YAHOO.COM

Kenmore Oasis HE... | Answered on Jul 07, 2009


Im sorry to tell you but you have a bad control board. This was a faulty board from the factory. There is a class action lawsuit agianst whirlpool (whirlpool made the oasis). Try calling to get whirlpool to fix it. Maybe try joining the lawsuit. They have remanufactured the part so the new one wont do that again. Its a great machine when it works right.

Kenmore Oasis HE... | Answered on Nov 19, 2008

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