20 Most Recent Vtech ia5823 Cordless Phone Questions & Answers


You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

Vtech ia5823... | Answered on Jul 12, 2014


The IA5823 is not an answering machine. It will work with most telephone service providers' voice mail systems. You'll need to refer to the instructions from your service provider.

If you still have problems, please repost your question specifying your telephone service provider and if possible the name of the voice mail system.

Vtech ia5823... | Answered on Aug 31, 2011


call your new service provider and they will ask you a few questions to make sure it is the owner of the account.... then they will give you the pin number... i would suggest changing it to something you are familiar with the first time you access it.

Robert

Please rate this solution thanks

Vtech ia5823... | Answered on Feb 04, 2009


Yes, I have had nothing but trouble with my V-Tech ia5823.
Slow to dial, dropping out going calls and now the base light is flashing at a rapid pace and will not charge the handset.
I want to return it to Wal-Mart but have misplaced the recepit.
I will never buy another V-Tech..Uniden is the way to go!

Vtech ia5823... | Answered on Sep 01, 2008


Having researched this phone, the message feature you have is voicemail. The machine itself does not have an answering machine in or on it. First make sure that you have voicemail through vonage. And check with them that the voicemail notification that they provide is compatable with the Vtech phone. Next try these steps Tip 1 of 7 Your phone is designed to work with most local and regional telephone service providers? voice mail systems. Voice mail (also known as voice messaging) is a subscription service, available from most service providers for a fee. This feature does not work in conjunction with your home answering device. Contact your local telephone company for more information about their voice messaging system. Tip 2 of 7 Your voicemail feature is compatible with both stutter and FSK signals from your local phone service provider. Contact your service provider to ensure you are receiving one or both of these signals. Tip 3 of 7 Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the VOICEMAIL light on the base is flashing in the presence of unheard messages, however your handset does not display MESSAGE WAITING, it is likely your handet is out of range from the base. Tip 4 of 7 Other electronic products (i.e., 802.11 wireless networking products, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Tip 5 of 7 The VOICEMAIL light on the base will flash and MESSAGE WAITING will be displayed on the handset only if there new, unheard messages. Once all new messages are heard and the phone is returned to the idle (OFF) mode, these indicators will be turned off. Tip 6 of 7 If the handset is not responding normally, you may need to reset your telephone system. Complete the following steps to reset the telephone system: Step 1: Disconnect the power to the telephone base. Step 2: Disconnect the handset battery. Step 3: Wait a few minutes and then reconnect the power to the telephone base. Step 4: Reconnect the handset battery Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again. Tip 7 of 7 If the other phones in your home are having the issue, the problem could be related to the telephone wiring in your home, or with your local telephone service. Please call your service provider for further assistance. If this does not help, repost with further info. Please rate this solution throigh fix-it. Thank you

Vtech ia5823... | Answered on Jul 08, 2007


You can deregister all of the handsets and then register each one again for the LS6475-3. Make sure that all of the handsets are out of the base and all chargers and that the phone and all handsets are in standby. Then press and hold Find Handset on the base. When the In Use light begins to blink, release the Find Handset button. During the seven seconds that the In Use light is blinking, press and release the Find Handset button. Wait for the deregistration process to complete (about 10 seconds).

If the process fails, you may need to reset the base. You can do this by unplugging the AC power cord to the base or by picking up a registered handset and pressing Talk/Flash. Then you can try again. These directions are on page 5 (page 8 of the PDF) of the manual for the LS6405 handset. The direct link to this manual is https://cdn-media.vtechphones.com/media/p/document2/products/%7BD6DAD9B0-4C1A-4882-93D9-04124A59B629%7D/LS6405_CIB_V5_20160805.pdf . Then check that all of the handsets are in standby and not on any charger before attempting to deregister the handsets again.

You can register 12 handsets to the LS6475 base, according to page 31 of that manual for the main unit: https://cdn-media.vtechphones.com/media/p/document2/products/%7BA37C95FC-053D-4D34-B60A-EA5ED42B056C%7D/LS6475-3_UM_4_925.pdf . If you use the cordless headsets, you can register 10 handsets and 2 headsets.

These manuals can be found through the product page: https://www.vtechphones.com/pd/1603/LS6475-3-2-Handset-Answering-System-with-Cordless-Headset . The base manual is in the section under the Support & Manuals tab. The handset manual can be found from the Accessories tab. Then click on the Support & Manuals tab after clicking the link for the Handset.

I hope this helps.

Cindy Wells

Vtech Lands... | Answered on May 21, 2017


go to menu--settings -time and date

Vtech Lands... | Answered on May 15, 2017


You have a bad handset. Depending on the model you can order a replacement on Amazon. If you bought it new ask for a replacement.

Vtech Lands... | Answered on May 07, 2017

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