20 Most Recent Sony Cyber-shot DSC-W30 Digital Camera - Page 4 Questions & Answers


I'm sorry to inform you that the new cameras do not have the superimposing feature to add date and time on images automatically.
This is because many customers do not want that feature..

However, these cameras come with exit technology. The exit technology write the date and time information in the picture as meta data.

You can use an exif compatible software to add date and time on images.

You can also the supplied picture motion browser software to add date and time.

Please click on the below link to view the instructions to add date and time on images using the Picture Motion browser Software:

http://support.d-imaging.sony.co.jp/www/disoft/int/pmb/feature/edit/attach_date.html

Thanks for understanding

Sony Cyber-shot... | Answered on Feb 01, 2011


Hi,

To delete the images from the Camera, press the Play button on the Camera to view the images. Display the images which you want to delete and press the DELETE button (Recycle Bin icon) located below the lower left of the Control buttons.
To delete multiple images, slide the index lever and select with the control buttons.
While the index screen is displayed, press the Delete button and select the images with the control buttons and select Enter button. Now, select the images which you want to delete and press the Enter button to display the Delete icon on the images. Press the Delete button again to delete all the images.
You can also delete all the images in the folder by selecting All in this Folder to delete the images.
To delete all the images in the Memory Stick you can select the Format option from the Internal Memory Tool or the Memory Stick Tool Menu to Format the Internal Memory or the Memory Stick.

Thanks for using FixYa.

Sony Cyber-shot... | Answered on Jan 27, 2011


You can download the English-language manuals from
http://esupport.sony.com/US/perl/model-documents.pl?mdl=DSCW30&LOC=3

Sony Cyber-shot... | Answered on Jan 21, 2011


don't worry.i got the solve this problem.because all this happened due to the old files on memory card which corrupted automatically.so you need to format the memory card.then insert the memory card on digital camera.your camera will work finely.

Sony Cyber-shot... | Answered on Jan 15, 2011


Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Sony Cyber-shot... | Answered on Jan 09, 2011


Hi there reset the camera & delete the camera driver from the PC. Then restart the pc & install the driver again & try.Waiting for your reply.

Sony Cyber-shot... | Answered on Jan 09, 2011


You can download the manual (and more) from the manufacturer's web site at
http://esupport.sony.com/US/perl/model-documents.pl?mdl=DSCW30

Sony Cyber-shot... | Answered on Jan 07, 2011


Hi,
Symptom shows camera has been set on Movie mode so you see Recording upon press of Shutter button.
Let me know model and brand of camera to find out how to change camera on Picture mode.
Thanks.

Sony Cyber-shot... | Answered on Jan 05, 2011


Hi,

The Lens may start going in and out when the Lens mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the issue, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required. For getting the unit serviced, you have to contact the Sony Authorized service centre or factory service centre. You can contact Sony here.


Thanks for using FixYa.

Sony Cyber-shot... | Answered on Jan 04, 2011


Hello
You can download fro sony e support web site, here is the link
http://esupport.sony.com/CA/perl/swu-download.pl?upd_id=4598&mdl=DSCW30
good luck, and do rate the solution if got help

Sony Cyber-shot... | Answered on Dec 22, 2010


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Sony Cyber-shot... | Answered on Nov 29, 2010


With autofocus digital cameras, blurred photos are almost always a result of camera shake. You need to hold the camera still even after pressing the button, as there is often a short delay before the shutter fires.

Many digital cameras have a two-stage shutter press- first pressure causes the camera to focus, then the follow through pressure takes the picture. If you are rushing this, you may get unfocussed shots.

Finally, make sure that you have not left the camera in Macro mode. This is a special extreme close-up mode offered by some cameras, and it does not allow autofocus on objects at normal distances.

Sony Cyber-shot... | Answered on Nov 08, 2010


I found this solution in Yahoo Answers. go into the Setup Menu and find "Initialize". Select Initialize to reset the camera adjustments. Then try using the camera again.

Sony Cyber-shot... | Answered on Oct 27, 2010


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

Sony Cyber-shot... | Answered on Oct 21, 2010


Hello

Please download Disc Digger HERE. This is a free tool you can use that works very well and there is no installation required, just run the program once you downloaded it.

Once you have connected the memory card to the computer via either the camera or preferably with a usb card reader , run the program.

On the program , select the dig deep option for accidentaly deleted files or dig deeper for a formatted card. Then select the card you want to do the recovery on and run the program.

The data will be displayed and you can recover it from there. This will only work if the card has not been used since the pictures were lost. Save the files to a location on the computer hard drive and not back to the memory card as this will overwrite the other pictures that still needs to be recovered.

Some of the properties of the files may become lost in the recovery but the pictures should be fine.

Feel free to ask if you need more assistance.

Kind Regards
Andrea

Sony Cyber-shot... | Answered on Sep 29, 2010


This is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse/abuse then contact the Sony service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera. Please take a moment to rate the free answer I have provided for you.

Sony Cyber-shot... | Answered on Sep 26, 2010


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Sony Cyber-shot... | Answered on Sep 12, 2010


One thing to test before going to repair, make sure you are using a fully charged and correct battery for your camera.
If so, the camera will need repair. This is a common problem and can be fixed. Teleplan Camera Repair does a great job and their blog is also very informative.
Repair: http://www.teleplancamerarepair.com/Sony_Cyber-shot_DSC-W30

Sony Cyber-shot... | Answered on Sep 12, 2010


try these:-
  • connect it to pc and on it
  • vaccum the barrel of lens
  • changing mem. card and batt. for 2min.
  • shake it.
  • on and off in different positions

Sony Cyber-shot... | Answered on Sep 11, 2010


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Also, please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Sony Cyber-shot... | Answered on Sep 08, 2010

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