Lens will not close
Posted by rozdon on
My Camera: Canon PowerShot SD770 IS Digital Camera
Went to the beach yesterday, by the end of the night my camera gave me this error: "lens error, restart camera". The lens would no longer come out.
I figured sand got stuck within the lens, so I did the following:
1. Turn camera up-side-down (with lens facing down)
2. Gently tap the sides of the camera (to loosen particles in lens)
3. Turn camera on
4. The lens will eventually come out
5. Gently tap the sides of the lens
6. Turn camera off (continue tapping side of lens as it retracts)
I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.
Now the camera works...thank god.
Posted on Nov 30, 2009
CAN YOU HELP ????
Posted by george39 on
My son knocked the camera out of my hand and it hit the floor from about 3 feet. After that, the lens was stuck open and I got the message "lens error, restart camera". I forced the lens shut because nothing else worked and now it works again. Thank god I don't have to buy a new camera!
Posted on Nov 11, 2008
lens error, restart camera
Posted by annacila on
Needs new Lens Block.
Posted on Mar 18, 2009
I press the ON button and its a blank black screen. Then it beeps and says Lens Error. Restart camera on the bottom left corner.
Posted by frankalank on
I had the same problem and fortunately for me it was simple to fix. I gave it a little push & twist on the lens and to my surprise the lens retracted and now the camera works fine. Good Luck!
Posted on Aug 22, 2007
THE CAMERA WAS PURCHASED ON MAY 2009, FROM UAE AND BROUGHT TO INDIA. ALL OF A SUDDEN CAMERA LENS IS NOT RETRACTING, WHEN TRIED TO RESTART MESSAGE IS COMING THAT '' LENS ERROR, RESTART CAMERA''.
kindly advise and suggest the authorised cannon service centre in Chennai, India.
Posted by akhil... on
SORRY but fixya has no way to assist you with a 9 year old camera .try the manufacturer's website
Posted on Mar 07, 2018
Alright, so when I turn on the camera to do business. The lens pops in and out as it should, but then my camera beeps a few times and says "lens error, restart camera" Now I restarted the camera 7 or 8 times and I keep getting the error. I have a feeling its the camera's lens track not allowing the lens to fully extend during the operations check. Any input?
Posted by Nick Nick on
My sister's camera was having the same trouble and after trying a few different things, i came across a solution that fixed her camera. Her error said "lense error, restart camera."
I held down the shutter button for a few seconds, then i held down the power button as well. I tried it once or twice and then it worked. I hope this helps!
Posted on Jul 01, 2008
I keep this Elph in a tiny, padded Halliburton case because the last TWO I bought ended up with broken screens. I never had a problem, though lightly used. Last night I recharged the battery and inserted it. Immediately upon power-up, the lens went out and I got a "Lens error, restart camera" error. I turned it on and off about twenty times, left the battery out overnight: same thing. I jiggled the lens with the same result. Canon tech support told me to take the battery out and toggle the power switch seven times. Same deal. So they said to send it in. But I have no idea where my POP is and it may be over a year old. Any ideas? Thanks, Rick
Posted by rmccabe on
Lens mechanism has failed and a repair/replacement is the only solution-
Posted on Sep 22, 2007
When trying to install the disk, I receive the error message:
"An error has occurred during the installation of Image Handling Library.
Installation has been stopped."
I have tried to install the disk many times, to no avail.
Posted by w4jls on
What version of Windows are you installing this on, or is it on a Mac?
Regardless, you can download an updated version of the software here:
It's possible you have an outdated version that won't work with your OS, that's especially likely if you're running Vista. Or you could just have a corrupt version. Either way, the first thing to try is downloading the newest version for your OS and installing that. Let me know if you still get an error message when trying this (and what that error message is).
Posted on Dec 06, 2007
I cannot figure out how to use these features. Can someone help me figure this out?
Posted by Katiee1278 on
Both of these procedures are described in the Advanced User Guide, pages 59-63 ( http://gdlp01.c-wss.com/gds/0900001430/PSSD600IXUS60CUGad-EN.pdf )
Posted on Dec 27, 2007
Lens is stuck in extended postion, camera states lens error and to reset.
Posted by cparks on
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