20 Most Recent
Questions & Answers
My keyboard is not working and I have just put in
You may need to resynch the keyboard with the receiver. I'm not 100% sure of the procedure for the Kensington PilotBoard - but normally all you need to do is hold down the Connect or Synch button on the receiver (in this case the USB Dongle) until the light begins to flash. Once it's flashing, press and hold the Connect or Synch button on the Keyboard (usually its on the back) until the light on the receiver stops flashing.
on May 05, 2011
My keyboard stopped working!!
I think the best solution to this problem is unplug the USB adapter and remove the batteries from the keyboard for about 30 seconds. Do them both at the same time. I've noticed if I only remove the keyboard's batteries and put them back in, it wouldn't work. Also if I removed the USB adapter and then plugged it back it, it wouldn't work. But, if I do them both at the same time, problem is fixed.
on Apr 21, 2009
Are you saying it will stay on even if you press NumLock to turn it
off? That's weird. But on most computers NumLock automatically comes on
...you can change this in the computers BIOS. Try pressing F1 as your
computer is booting up to change this option.
check out this will solve your problem.
on Mar 14, 2009
Button works intermittently on Kensington Wireless Mouse P/N 6439
battarys maybe running low on juice or the ball may have oil on ball, look for reset switch on buttom of mouse press on it,
if info ray type clean the light area, reset the mouse and the usb plug in usb mouse adapter, it may be colored ot not, should be the same color as the mouse one is reset both at the same time.
on Feb 06, 2009
Keyboard stopped working
Have you replaced the batteries?
Press the Receiver button (and the lights will start
If the Keyboard isn't working, press the small RESET/CONNECT
button on the back of the board to connect the keyboard to the
should work okay.
Hope this helps. Bud
on Jan 19, 2009
I have lost my pin for my kensington bluetooth keyboard. How do I start again
Power on keyboard with 5 seconds button on. Keyboard will start with LED slow two flash mode.
Go to Device menu and "Add a device". Select Keyboard.
On the UI keyboard, input "0000" (no enter), and touch "add".
Then on the physical keyboard, input "0000" + Enter.
It should make start connecting.
The UI changes into connecting view. But it already connected.
You can test with pushing "Windows Key" on the physical keyboard.
After connected, both LED on keyboard was automatically turned off. It is still working normally.
on Jul 10, 2018
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