20 Most Recent Macally dotMouse (DOTMOUSEMM) Questions & Answers

I've always had this problem with using optical mice on high-gloss surfaces. My fix is to use a sheet of paper (not glossy photo or magazine paper, of course) or other flat surface for a mouse pad if I must work on a shiny table.

At the bottom of Macally's web page for the dotMouse is the following information:

"* optical sensored DotMouse functions best on surfaces with details for tracking (e.g., wood, plastic, cloth etc.)
It may not function on reflective, repetitive pattern or non-visible detail surfaces (e.g., glass)."

If this is not your issue, try dampening a cotton swab with isopropyl alcohol and using it to gently wipe off the lens on the bottom of the mouse. Maybe there's some lint in there that waves around as you move the mouse and generates spurious movement information.

Macally dotMouse... | Answered on Dec 12, 2010

If it is wireless try putting in some new batteries and moving the receiver to a different USB port. You could also try moving or disabling any other wireless equipment nearby to see if that could be causing it.

If it is a wired mouse try a different USB port, making sure it is plugged in directly rather than into a USB hub, re-installing the driver and rebooting the PC. With more information I could help further.

Macally dotMouse... | Answered on Jun 03, 2010

If you prefer the top row of keys to always behave as standard function keys without holding the Fn key:
  1. Choose System Preferences from the Apple menu.
  2. Click Keyboard.
  3. Click the Keyboard tab if it's not already highlighted.
  4. Select "Use all F1, F2, etc. keys as standard function keys"

Macally... | Answered on Oct 11, 2017

CHANGE the BATTERIES in the keyboard

Macally... | Answered on Oct 07, 2017

Adding the keyboard is one thing but without the correct driver, your pc will not be able to recognise it or make it usable. Check in your device list to see if it shows up and whether it is functioning. If not, you need to download the correct driver from the keyboard manufacturer.

Macally... | Answered on Sep 19, 2017

It sounds as if it is dead and you may have to purchase another, (obviously check batteries connections first) find out if there is still warranty left as i'm not sure if it will be classed as a consumable.

Macally... | Answered on Aug 06, 2017

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