20 Most Recent NorStar M7324 Telephone - Page 2 Questions & Answers

the M7324 is a digital set, it will not work at home unless you have a system there also

Are you sure about the phone model number? Tone/pulse is set in the common equipment (KSU) configuration, not the individual set. Press Feature 9*80 to see the system software version.

1. The line may be wired to a security system or fax. or 2. The IRAD (internal remote answer device) on the system may be answering that line.

Your expansion box is a CAP (central answer position) module. I will assume you are using the same jack as before. The line cord, from phone to jack should be 6 conductor (count pins on end). A short line cord runs from back of phone to back of CAP (plugs on CAP are labelled) then the longer cord runs from CAP to the wall jack.

I see the suggestions here are about programming a mailbox. If all you want to do is log in and you have the password, hit feature 981 and put in your password.

Did it ever work in the past? That feature may not be supported on your model of phone or common equipment.

It's a system programming option (via Feature ** CONFIG ) - the lines have to be set to "appear and ring" on that set. Not user set table.

You need to (or have someone) remove the line appearance of 242 on your phone. Actually your phone should also have a 3-digit number, likely 221, and the system knows that dialling "0" goes to that set. Feature *0 lets you check what all the keys are. If you don't have 3-digit extension, then 243 may actually be yours.

How to Change a Mailbox Password 1. To access the voice mail system press Feature.
2. Press 9 8 3.
3. When you see Log: enter ~ SETNNA (738662) and press OK
4. Pswd: CONFIG (266344)
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

press Feature *0 (button inquiry) then press the intercom key. When a set is installed it automatically gets an intercom #

That might mean that the line(s) is(are) not programmed for that telephone. If you press feature * 0 then one of the line buttons, does it list as a line or blank?

You are more than likely gonna have to go thru your company's IT person and have them update it to what you want. I am sure it is password protected.

Hi,
You will need to remove the old message. There SHOULD be prompts. IF NOT try going to a very quiet room and hit record but do not say or make noise and this will record silence over the old and new message. Then attempt to retry.
ALSO - look for a 'reset' button and remove all batteries if you have power outage back up batteries.
Unplug the phone - and try again.
Here are the instructions from the manual:
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

Best of it
Gary @ Fix Ya