20 Most Recent Samsung (SHM522CBEWN) CD-RW/DVD-ROM Combo Drive Questions & Answers


One thing you can do is in device manager, delete the device, reboot the computer and see if it finds the device and reinstalls the software for it. If it does not, there is a high probability that the drive is bad or the IDE controller in the computer has failed. Windows XP is no longer supported.

Samsung... | Answered on Mar 24, 2017


clean dvd check for scratches sometimes you can fix them with scratch kit

Samsung... | Answered on May 08, 2016


Update the drive firmware. See
http://www.samsungodd.com/eng/firmware/FWdownload/FWDownload.asp?product_code=language_code=SearchMode=TOTALSEARCHSearchWord=SH-S223Cimage1.x=0image1.y=0.
Be sure to select the correct version for your drive.

Samsung... | Answered on Jan 28, 2015


It is too late to find out the issue and return SH-S182D drive.
SH-S182D drive has compatibility issue, none of firmware (including the latest) is "perfect" so far.
I couldn't do anything but wait for Samsung to release new firmware to fix their drive.

Same **** with my Samsung SH-S182M. In a nutshell, it burns DVD's then can't read them while my old, cheap DVD reader can. Once in a while it manages to read one making me think I've fixed the problem.

All i can say to you is buy a new one my friend.

If i am helpful to you, please rate me.
Thank you.

Yboyandrei

Samsung... | Answered on Dec 18, 2014


It is most likely your drivers are not correct or not up to date.
I'd do a search for your model to get the correct updated driver installed for your operating system.


could also be the software you are using to burn.
Most computers come with something like neroburn which should work for a basic install but may have some issues with certain types of CDs. I'd try to just write one small file onto both a re-writable and a write only desk and see if it make a difference. You could always downlaod a freeware cd burner and see if it is a software issue.

sincerely dought it is your cable connections but you can make sure the IDE is connected all the way on each end, but if it's running it shouldn't be the cables.

Samsung... | Answered on Jul 02, 2011


Click on Start, Run, and typeregedit and press Enter
Click on the plus signs (+) infrontof the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class


Then click on
{4D36E965-E325-11CE-BFC1-08002BE10318}


This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown , right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this helps


Sarjun (Dip. Civil Eng, iNCED)

Samsung... | Answered on Jul 01, 2011


you might have to physically unplug the leads for this cd/dvd rw then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this helps

Samsung... | Answered on Jun 29, 2011


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this helps

Samsung... | Answered on Jun 03, 2011


It is likely that the laser diode for CD reading and writing has burned out. DVDs use a different laser diode. If this functionality is important to you, replacement is the only option.

Samsung... | Answered on Mar 13, 2011


Do you have itunes Installed and Vista? If you please uninstall itunes.

Samsung... | Answered on Mar 01, 2011


Does it read them and just not play them this could be codecs are needed if you have Windows Media player you will need certain codecs in order to play some movies. I use a product called VLC Media Player and use it as my default player as well as XPBurner for all my burning needs. XPBurner works with Win7 if that is what you have.

It is most likely codecs if this is not the case you might consider a fresh boot unplug the computer from the wall then push the power button in for 3-5 seconds then plug the computer back in and restart the system it should fix this issue. If this does not work and you have installed codecs proper then you may consider a new combo drive. This may be the ultimate issue I hope this assisted you. Click the links I have sent to you to possibly fix this issue. Thanks for using FixYa! John

Samsung... | Answered on Feb 12, 2011


first things, go to start and then, settings , then control panel... open your system icon, device manager, i assume u were already here as you said the device said it worked properly. try uninstalling the driver. if u have a reg cleaner, run it at this time. then re-boot your computer and let it re-install your driver. this seems to work on alot of systems that people have problems with the peripherals. of course, im sure u have already looked to make sure u are running the latest driver ...:)

cheers....PK

Samsung... | Answered on Jan 16, 2011


HI Frank,



    • Download and install CCleaner (free) from Piriform

    • Run the cleaner to remove old un-needed temp files

    • Select the StartUp tab and look for any programs that you know you installed but no longer use or need, and disable them. Caution, do not disable any system files unless you absolutely know what they do and that you do not need them.

    • Run the Registry cleaner, when asked if you want to backup the registry, select YES, and save to a file you will remember just in case. I have used this program hundreds of time on many different system and it has never caused a problem, but you want to be safe, backup the Registry.

    • If asked about a particular file that it wants to clean, select "yes to all"

    • Reboot



Windows should reinstall the drive when the computer boots back up.

If this does not resolve your problem, try the following.



If you take all these step and you still can not burn a DVD or play CDs, chances are your CD/DVD burner component needs to be replaced. Good Luck.

  • If this helps resolve your issue, would you please rate the solution

Samsung... | Answered on Jan 01, 2011


Hello ,
This is your old DVD ROM ,it the problem of your firmware.To read new DVD, needs updated software which is install in new DVD rw .Or if you played some DVD which can not read now,just roll back the driver or install vlc media player.
http://technet.microsoft.com/hi-in/library/bb457021%28en-us%29.aspx

Hope it will help you.

Samsung... | Answered on Dec 26, 2010


Make sure your processor at least dual core.
Your power suplay unit is "true power" or rue rating. (fluxtuative voltage can causes writing problem).
Make sure your RAM at least 1 GB.(2 is better).
Turn of your Antivirus program when you burn a CD.

Samsung... | Answered on Dec 02, 2010


That is a hardware error. It is defective. Return it.

Samsung... | Answered on Nov 18, 2010


control panel admistrive tools,computer management,device manager scroll down cd/dvd drives you should see a yellow question mark? right click to reinstall drivers or right click select enable or properties then general to troubleshoot or region select 4 you might uninstall reboot then reinstall
hope this helps

Samsung... | Answered on Oct 03, 2010

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