20 Most Recent Xerox Phaser 7700 Laser Printer Questions & Answers


That sensor is located in the developer housing. You can either replace the sensor, or replace the developer housing, which comes with the sensor. Either way, you will need to go into diagnostics and set the value of the new ATC sensor after replacement. (You will need to replace the developer powder if you get a new developer housing)

Xerox Phaser... | Answered on Mar 16, 2014


try to clean the cartage and the area of the ink place on Priter

Xerox Phaser... | Answered on Aug 22, 2012


Chances are the fuser is not working correctly. How warm is the paper as soon as it leaves the printer? It should be quite warm. The fuser heats the toner and 'fuses' it to the paper. If the fuser does not get hot enough, then the toner which is a powder smudges on the paper. Also not setting the correct paper type for a tray will also cause the toner to smudge as the printer adjusts the temperature based on the type of paper selected.

Xerox Phaser... | Answered on Aug 21, 2012


You might want to check out the infinite drum re-setters available at <a href="http://www.evaluboard.com">http://www.evaluboard.com</a>.

Xerox Phaser... | Answered on Jan 01, 2012


Problem:
Cause:
Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. TRY FIRST (Solutions without parts):
1. Door A not closed properly. - Open and close door A, then power cycle the printer and check for the error again.

2. The rails that the print cartridges slide in are misaligned or bent. - Remove the Transfer belt and all print drums, then check and re-align print drum rail guide. Then reassemble and verify proper operation.

3. Interlock actuator tab for the front door is broken off. - Check the interlock actuators on the front door if misaligned or broken then replace the front door, if they can be reconstructed then repair. Otherwise call for additional parts.

4. Cable connection to the Engine control board is not seated properly or fully. - Check all cable harness and wires to the Engine control board and make sure proper connection is made.



TROUBLESHOOTING TIPS AND HINTS:
Check all media trays, access doors, and front cover for proper closure and interlocks being disabled.

Xerox Phaser... | Answered on Aug 03, 2011


http://www.office.xerox.com/userdoc/P750/resource/750-66.html
see this page
i hope this helpfull, if you think this helpfull please rate very helpfull
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Xerox Phaser... | Answered on Jan 23, 2011


That means that the Laser Unit is bad. I have fixed that error, by tahking the Laser Ubit's housing apart and removing the toner that accumalayes on the Laser itself. Proceed carefully, wipe tone off with cotton balls. If this does not fix it, it is the Laser Unit needing replacement.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Xerox Phaser... | Answered on Nov 23, 2010


Hello. The Error 11, polygon motor failure is usually caused by the motor controller chip going bad on the mirror motor. We found some of the contorller chips and had them replaced. The refurbished laser units can be seen at: http://www.lpscomputer.com/p-3060-1-116-1110-00-laser-unit.aspx

Xerox Phaser... | Answered on Nov 18, 2010


This error usually means that the laser unit on the machine has failed. Just replace the laser unit part number 116-1110-00

Xerox Phaser... | Answered on Jul 29, 2010


THIS IS THE TEXT FROM THE PHASER 7700 SERVICE MANUAL, HOWEVER, SEE MY COMMENTS AT THE END OF THE QUOTE.

11 06-372 ERROR 11 LASER UNIT POLYGON MOTOR FAILURE
Note
If this failure reoccurs three times successively, an Engine NVRAM
value is set preventing further printer use until the Clear Tech Rep
Fault, Clear <09-380 ~ 09-383> is run.
Remove Rear Cover (RRP 1, on page 7-154).
Disconnect P400 (see figure page 2-46) and P401 (see figure page 2-46) on the Engine Control
Board.
Inspect both connectors to determine they are fully engaged as a unit. Re-engage, if necessary.
Note The two connectors can NOT properly seat into their socket(s)
unless they are both engaged as a unit. Ensure there is no
separation.
Carefully reinsert the plugs into their joint socket and FIRMLY seat them.
Replace the Laser Unit (RRP 38, on page 7-200).
Note Whenever the mounting screws for the Laser Unit have been
loosened, it is necessary to recalibrate the unit by performing the
RegiCon Adjustment Procedure beginning on page 4-124.
If the problem persists, replace the Engine Control Board (RRP 42, on page 7-206).

It has been my experience that 90% of the time the scanner motor (polygon motor) has gone bad. I have repaired many 7700 printers with this error by replacing the laser scanner. The part can be purchased at: http://www.lpscomputer.com/p-3060-1-116-1110-00-laser-unit.aspx

Xerox Phaser... | Answered on Jun 02, 2010


Most likely, all the problems you are experiencing are being caused by a bad laser motor assembly. We can send you a motor assembly for the laser unit and you can change it out yourself, however, we will have to charge for the entire unit since it makes one laser unit worthless. You would save on shipping that way. Aligning the lasers is a little tricky, but doable. The manual can be downloaded at: www.lpscomputer.com/ec/Phaser_7700_Service_Manual.pdf
The parts can be ordered at: http://www.lpscomputer.com/p-3060-1-116-1110-00-laser-unit.aspx

Xerox Phaser... | Answered on Apr 26, 2010


Each color has its own laser. Use the cleaning wand in the front door to clean the lens covers for each color. You will need to remove the waste toner cartridge in front of the the slots to do this. If that does not cure the problem, you will need to replace the developer housings for the colors that are streaking. The manual can be downloaded at: www.lpscomputer.com/ec/Phaser_7700_Service_Manual.pdf

and parts purchased at: http://www.lpscomputer.com/p-3063-1-116-1115-00-developer-housing.aspx

Xerox Phaser... | Answered on Apr 26, 2010


Xerox Phaser... | Answered on Apr 26, 2010

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