20 Most Recent Archos AV 500 Digital Media Player Questions & Answers

its a HDD or OS failure

Archos AV 500... | Answered on Jul 03, 2012

It very well IS the battery if your power cord was sending (EX: 2.8Amps, while the battery is rated for only 1.8Amps) This would cause the battery to be overloaded and fry. On the pocketdish nearest the plug-in there may be a power rating (EX: 12v 1.8A). Check there, or I can locate the power needs for the device.

Let me know if you need anything else :)

Archos AV 500... | Answered on Apr 01, 2011

im having the same problem,people say reset it and put it into recovery mode (it tells you in the quick start guide) or that didnt work for me so im trying charging it up fully.  also mine makes a noise while trying to turn on, are you having this problem to?

Archos AV 500... | Answered on Jul 01, 2010

connect your player to your computer and start transefering all your important files there, then find a local electronics repair shop near you and let them have a check on your player.

Archos AV 500... | Answered on Jun 06, 2010

Hi there,

You can use a disc shaped connector hub for AV in/out connections, but no travel AV in/out. That is a separate accessory. So, if you want to see your video on a separate TV, bring the big hub, or spring for a separate set of travel connectors.


Archos AV 500... | Answered on Oct 13, 2009

The Screen require replacemnt.

Archos AV 500... | Answered on Jul 24, 2009


This unit is particularly prone to freezing up.

There is a simple reset procedure which often works to unfreeze it. To do this simply press and hold the x button for at least 15 seconds to get it to reset itself.

Hope this helps - if so please rate my answer as ratings are important to the experts on this site.

Archos AV 500... | Answered on Jul 05, 2009

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Archos AV 500... | Answered on Jan 23, 2009

Well I hate to say it but you already knnow the board needs to be change. How long have you had it? Acros support are pretty good. They will work with you. Mike

Archos AV 500... | Answered on Nov 05, 2008

you need a 1.8" zif format hard drive samsung and toshiba both have models that will work for you, but you need to do a downgrade upgrade trip with the firmware in order to get the archos to use the new hard drive! her is the link to how to do the downgrade upgrade to the firmware


Archos AV 500... | Answered on Oct 09, 2008

AV500 will not install on XP PRO

Archos AV 500... | Answered on Oct 09, 2008

if it doesnt feel the same as the other buttons, ie you dont get a little click when you press it, then you can try this.
*nb* this involves butchering your device a bit, so if you arent sure you have the probelm i had, try something else.
on my av500, the cancel/off button stopped working, and stopped clicking...
i took the buttons off, the saw that beneath the plastic button is a bevelled springy plate, which had lost its springyness, and was constantly depressed/contacted
my solution was to poke a pin into the plate and pull it out, thus stopping the contact (which was causing weird problems).
i left the plastic buttons off, and now operate the buttons with a fingernail or pen. if the button stops working again, i lift it out again with a pin.

Archos AV 500... | Answered on Sep 15, 2008

If the unit detects any form of Hard Drive Error it asks you to format the drive. Connect the unit to your PC and run ScanDisk or DOS Chkdsk on the drive. Will help to rectify any issues with the FAT. Windows XP & 2000 Running Check Disk Utility (ChkDsk) ? HARD DRIVE mode only If you still have problems with the file system on your AV 500 you can try to fix it using the DOS utility, check disk (chkdsk). Do the following; ? Make sure external AC adapter is powering the AV 500. ? Quit all running applications. ? Properly connect the AV 500 to your computer ? Wait patiently (up to 5 minutes) for Windows XP to show the local drive as mounted. ? Open a DOS window. Programs > Accessories > Command Prompt. ? At the prompt, type chkdsk e: /f . Use e: or f: or whatever drive letter is representing your AV 500. The /f argument tells the program to automatically fix errors. ? Be patient, this may take a while. ? When finished, exit the DOS Window and properly disconnect the AV 500 from your computer. Now try using the device. DO NOT try to defrag the drive. Let us know how you get on.

Archos AV 500... | Answered on Jul 13, 2008

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