20 Most Recent Plustek OpticFilm 7200i Film Scanner Questions & Answers

Go to Plustek's web site and look for the driver and software download section. They should have it if it is available.

Plustek... | Answered on Mar 12, 2014

hi there,
is there any contrast setting that you can adjust aside from the light settings? if you can find any contrast setting try adjusting them and see what will happen.
Hope this helps!

Plustek... | Answered on Aug 06, 2011


You can purchase the software disk from this link:

Alternately, you can download the installation software/driver free of cost from the manufacturer's download website by clicking this link

On the page which opens, enter OpticFilm 7200i in the Serach box under "Option 1: Search By Product Name" and click the Search button (See attached image)


Then select OpticFilm 7200i from the results window. Download the driver in .zip format from the list which opens. After the download completes, extract the .zip file to open the driver file.

Here is the direct link to the driver file.

Hope this solves your problem. Thanks for using FixYa.


Plustek... | Answered on Jan 21, 2011

You may have to uninstall the old software and then go ahead and download the software again. It has the windows 7 drivers in there then install it by running the setup file. You can also go into the device manager and right click on the device in there and manually update the drivers in there by telling it the folder that the drivers are located in.

Plustek... | Answered on May 01, 2010

it sounds like a sensor is defective.
Generally, what happens, as the scanner travels from one side to the other, there is a tab below which will pass through a sensor telling it, it has reached the end. If the sensor is not working, the scanner will continue to drive forward, eventhough it cant.

It will need to be serviced.

Plustek... | Answered on Dec 28, 2009

Go to http://www.plustek.com/support/download.asp fill out the form and it will list what you need to set it up again.

Plustek... | Answered on May 30, 2009

If the Scanner was plugged into the computer before the software was installed, the computer does not know what to make of the unknown device, (which it cannot identify). This is why it is recommended that the software is installed before connecting a camera scanner or printer. If you check in "Device manager" you may find unknown devices listed under "Other devices" if you remove these and then disconect and reconnect your scanner, it should then detect the scanner correctly.

Plustek... | Answered on Feb 14, 2009

I revisited the Plustek website and found a page where I could send an email to customer service describing my problem. About 24 hours later I received a reply which included an attached order form with the price and the appropriate shipping and tax filled out for the item I needed. The order form instructs one to fill out your particulars and fax the form to Plustek. I have no fax capability so, after a phone call, I was instructed to send the form as an attachment to an email to the customer rep. I received confirmation of my order so, I presume that my order is in the pipeline.

Plustek... | Answered on Feb 11, 2009

Plustek Tech support gave me the following website for parts:
You have to print the form & fax it.

Plustek... | Answered on Dec 18, 2008

reinstall drivers thank you

Plustek... | Answered on Aug 14, 2007

Tell Plustec this seems a common problem- perhaps there is a patch

Plustek... | Answered on Jul 24, 2007

Delete the software. restart computer Come off line. Disable the anti virus software and fire wall. Now reinstall the software. Check out that is runs before reinstating A/V and firewall.

Plustek... | Answered on Jul 24, 2007

This scanner does not work properly with Windows 7 and there is no fix yet that I know. Also, if you have another scanner installed, such as an all-in-one printer, it will cause conflicts. Having both Windows 7 and another scanner installed would cause this problem. Sorry it's not a fix, but without knowing your operating system (it takes a beefy computer to run) and your setup I can't be more specific.

Plustek... | Answered on Mar 29, 2015

My scaner is 7500se .and I want the driver too...could you help me
how to use it on ubuntu .
my Email is [email protected]

Plustek... | Answered on Oct 14, 2012

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