20 Most Recent Whirlpool 16.7 cu. ft. Upright Freezer EV171NYM Questions & Answers

try changing the door gasket to minimize moisture in the air from getting into the freezer compartment.

Whirlpool 16.7... | Answered on Apr 19, 2015

Hi and welcome to FixYa, I am Kelly.
There are 12 midelos that fall under the model number you passed. I will cite EV171NYMQ05 as a reference model number via this link:

The freezer fan should be on anytime the compressor is on. If there is an ice block built up on the evaporator coils it can lock the fan blade in place via the ice build up. Additionally... if the fan motor bearings are dry or coated with sludge this too can prevent the fan motor from operating. The fan motor is item 3 this link: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5140769&diagram_id=28174432#d28174432

Detail views:

To check the can motor all that is required is a simple continuity check across the 2 connector wires. You should read under 480 ohms.

If you discover that the fan blades are encased in ice... do a manual defrost: (be ready to tend to a water mess)
1. By first unplugging the unit and then removing the freezer contents.
2. Direct an external fan into the freezer compartment for just over 2 hours.
3. Make sure the compartement drain funnel is clear of obstructions. Item 11 this link: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5140769&diagram_id=28158051#d28158051

After the 2 hour manual defrost period plug in the unit and test to see if the fan motor is running.
If it is running you may have an automatic defrost problem causing the ice build up. On a freezer the ice build up will start again if there is an automatic defrost problem in 3 - 5 days. Until the automatic defrost problem is corrected you will end up doing the manual defrost routine described above everytime you have improper cooling problems.

Components that can cause the automatic defrosting problems are
1. The defrost timer item 7 this link: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5140769&diagram_id=28257341#d28257341 Because it is not cycling or stuck in one position.
2. The defrost bi-metal thermostat item 9 above link (stuck closed)
3. The defrost heating element item 5 above link. (open)
And of course internal wiring....

Check the fan motor for continuity... if you attempt to lubricate it which is very difficult on this fan motor make sure you use paraffin based "Turbine oil" and not a regular household or automotive oil. Using any other oil will cause the fan to stop working in as little as 30 days.
Thanks for choosing FixYa,

Whirlpool 16.7... | Answered on Jul 08, 2011

I would first unplug the freezer, let it thaw, and then plug it in to see if the motor kicks in. If that is to no avail, then you could be looking at a bad motor.

Whirlpool 16.7... | Answered on Mar 09, 2011

dear sir/madam
please check the thermostat setting and make sure this thermostat device is working if it,s good and working then please check the compressor relay device and all electrical connections.
and contact to your service technician , for further maintenance.

hope answer the question
thank you
please vote!

Whirlpool 16.7... | Answered on Sep 05, 2010

The more snowflakes, or the larger they are, the colder.

The manual states.

Adjusting the temperature control

Turn control to a higher number for colder

Turn control to a lower number for less cold

The manual is here


Whirlpool... | Answered on Jul 05, 2019

The door switch or door module is defective. or the door is not fully closed

Whirlpool... | Answered on May 10, 2019


Whirlpool... | Answered on Apr 22, 2019


Whirlpool... | Answered on Mar 13, 2019

That is a compressor overload chime by the sounds of it. That is why the compressor stops. It is telling you needs attention to stop complete failure of the compressor. Try cleaning fluff out of the compressor coils with a vacuum cleaner.

Whirlpool... | Answered on Feb 06, 2019

The defrost water from the melted frost (ice) collects in the bottom of the freezer. If there is no plugged up drain, then you must remove the water manually with a sponge and bucket after a defrost cycle.

Whirlpool... | Answered on Jan 24, 2019

If it’s in floor if freezer, you have a clogged defrost drain. If it’s on inside back freezer wall, it’s a defrost problem

Whirlpool... | Answered on Jan 23, 2019

The solenoids that operate the ice maker and the water dispenser in the door may be getting water internally. I would put a pressure regulator on the line of the pressure exceeds 30 PSI.

Whirlpool... | Answered on Jan 23, 2018


I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

Whirlpool... | Answered on Jan 02, 2018

All cooling/heating appliances must have a functioning device to control the rise and fall of temperature.

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

Whirlpool... | Answered on Dec 31, 2017

The freezer is where the cold air is generated. It knows that is not logical to turn off the fresh food side so it determines that it needs the cold from the freezer side, so it over rides the error and will attempt to start. Turn your freezer on to a mid way setting ans give it a few hours to comply.

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

Whirlpool... | Answered on Dec 31, 2017

Look behind the kick plate at the bottom of the unit. Take it off, using either clips or screws holding it in place.

Whirlpool... | Answered on Dec 12, 2017

Not finding what you are looking for?
Whirlpool 16.7 cu. ft. Upright Freezer EV171NYM Logo

Popular Tags

4 questions posted

Ask a Question

Usually answered in minutes!

Top Whirlpool Freezers Experts

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers

Dennis Boxerman

Level 3 Expert

1300 Answers


Level 3 Expert

2239 Answers

Are you a Whirlpool Freezer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Whirlpool Freezers

  • Whirlpool Freezers

Most Popular Question

freezer keeps frosting up thaw out about

  • Freezers