20 Most Recent Maxtor OneTouch II external hard drive 300GB 7,200 RPM - USB (E04H300) Questions & Answers

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Thanks

sad to say but your hard drive was already damage badly! the head might have already scratched the cylinder. it is very sensitive! no other good suggestion i can give you! sorry! buy another!

Seagte purchased Maxtor in 2006. They kept the group that supported these products intact. Check Seagate's support site for specific information and/or contact Seagate's support group. They should be able to help you. The website is: http://www.seagate.com/www/en-us/support/ As a last resort, you can get a free replacement from Seagate via their warranty repair group. They track via serial numbers, so no receipts should be needed.

Link 1 https://drive.google.com/file/d/1ec_BG1BrTXhPWyMgJtbfMAAmrV1lrTY7/view?usp=share_link Link 2https://drive.google.com/file/d/1Wni-u68YQaeCs7eMNhgIEeUgg1fRUO0Q/view?usp=share_link

I assume it is a USB connection? Does it also have a power adaptor or a USB dongle that has 2 USB connectors? If you cannot get it to power up, the only other option to retrieve your data is to take the HD out of the case and connect it to a PC or laptop using a SSD or SATA to USB adapter and see if you can get the PC to recognize it.

I doubt they are still available but usually one can be found on the maxtor web site, (many years ago).

Find it in lazda

I replace my hard drives after 2 or 3 years. Yours seems to have quit early, possibly the transformer is not working. If your external drive lights up, the electronics could be bad. At any rate, the bad news is it sounds like time for a new drive. I hope you have a backup of the contents.

The application that was used to create those files is not in your laptop. Ergo, they cannot be read.

40GB?

First thing I would do is test the hard drive to make sure it is good. If new, that does not guarantee that it is good. Use a hard drive adapter that allows you to connect it to the USB port of another computer and run a full test.