20 Most Recent Ricoh Aficio MP3350 Questions & Answers


Code: SC829 Code SC829 Description Self-diagnostic error 9: Optional RAM Causes • Change the controller board or the optional RAM DIMM Sounds like an engineer is needed!

Ricoh Aficio... | Answered on Apr 04, 2017


SC-820: Control board or software

Call Ricoh for service.

Ricoh Aficio... | Answered on Mar 25, 2016


Manufacture specific toner is usually the problem. Replace toner with manufacturer cartridge, or replace because it is bad. Take back to the store you bought it from.

Ricoh Aficio... | Answered on Jan 15, 2015


Ricoh Copier Error Code SC 220 is Laser Sync Detect problem. Check your manual and there is a fix for this in the menu.

Ricoh Aficio... | Answered on Oct 19, 2014


open the front door and close again, wait for toner to load.
if this problem persist,open the front door and remove toner unit,use a flat screw driver to press on the door sensor and check if the toner motor is working properly.
if the motor is in good condtion,service the toner unit and make sure that the unit is toner free and insert new toner.
if this condition persist, enter the sp mode and clear all memory by sp 5801 for mp5ooo, aficio 1035-4545,645,2035,2045,235,735 or sp801 for 1022,1027,1505 and restart the machine.
for aficio 1035-4545,645,2035,2045,235,73 enter sp21093 and 21094 mode before making a copyor else the error sc329 will appear.
good luck

Ricoh Aficio... | Answered on Jul 23, 2014


open the front door and and check below the toner unit handle.
There is a class that is attached to the laser unit.carefully pull the glass out and wipe with a clean duster and carefully refix it back.

2.if this does not work, check for toner.

3.if solution two does not also work,check for quantity of developer in the unit.

4.if all this is done and copy is still faint, remove photoconductor unit carefully and check if the spring in the machine connecting to the unit if the spring is intact then the next thing to check is thye HBT board.
good luck and do this carefully.


Ricoh Aficio... | Answered on Feb 13, 2014


Have you checked that you are 'telling' the copier to use the correct size of paper? You need to tell it that you are using eg an A5 image sheet and an A4 output sheet. The normal default is A4 for both.

Ricoh Aficio... | Answered on Jan 07, 2014


this mean your device Cannot obtain IP address automatically from DHCP server.

check - DHCP Service is running on your network (most of the time with router)
check - your device is set as DHCP Client (from network settings)
or assign manual IP address to your Device
(with in same ip-range and subnet mask on your network)

Best of luck

Ricoh Computers... | Answered on Mar 02, 2019

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