20 Most Recent Hoover AL120 Front Load Washer Questions & Answers


Go on line to whirlpool.com/au and you should be able to download a operation manual.

Hoover AL120... | Answered on Nov 13, 2013


switch off at the wall then manually drain the water using the (emergency drain outlet near bottom) if your model does not have one of these turn on and off at wall then set the wash programme to drain only this will be indicated in the manual of on the programme guide on the front panel.


Now your door should unlock once the water is drained.

Hoover AL120... | Answered on Feb 28, 2011


Check that your supply faucet is open, Check if there is a screen in the supply line, these can become blocked due to scale deposits from the mains. If there is no screen check that the inlet solenoid valve has not got blocked. If none of the above help, check that there is power getting to the solenoid valve when the machine is supposed to be on the fill cycle. If no power is betting to the valve, the timer might ba faulty. (You can try hand filling the machine and see if it goes through a cycle, at least up to the rinse stage, this will tell you if the timer control is working).

Hoover AL120... | Answered on Feb 17, 2011


that may be a pcb or timer problem. a short in one or more of the programs? you will need someone to have a look as it would be expensive to try changing both. sorry not more help..

Hoover AL120... | Answered on Jan 07, 2011


i would check the motor carbons it could be your problem if it fills goes through the programme until the end but has motor action

Hoover AL120... | Answered on Apr 12, 2010


If you have not already done so, check the brushes in the motor, and replace if they are less than 3 or 4mm long.
If still no go, then I would suspect the control board/programmer as being the culprit.

Hoover AL120... | Answered on Jan 17, 2010


The simple answer is yes. Make sure that either the hot water (h/w) hose is hooked up to a faucet and turned off or make sure there is a plastic female plug on the h/w intake on the back of the washer.

Your washer will be fine and you will save energy as well. Win win situation.

Hoover AL120... | Answered on Oct 13, 2009


i assume you're having problems with (probably hot) water intake into your machine. if so- either hot or cold-or both). there are 'semi-circle' mesh inserts at both your hot and cold water connectors on the back of the machine- you'll need to move your machine, if needed to allow access to these connections (where your hoses screw on). then, if you have shut-offs for the water supplies to your washer, turn them off! expect a little leakage from the hoses! if no shutoffs- turn off main water supply and open up an outside faucet, until it drains down! you may want to unfasten the water lines to the washer, and keep them elevated for a while until the water drains from them! (after doing the previous things!) you'll see- in the inlet s a mesh screen, see if they're 'crudded up' with mineral deposits- if so, get a hat-pin or some thing similar and pry them out- use an old toothbrush to loosen any deposits you see clogging them, and tap them to remove deposits! perhaps place them in a vinegar solution to help dissolve them! when they're clean- replace them- re-connect water lines- hand tight- or a little more- don't break the nylon outside threaded connectors on the back of the washer, or your looking at a more expensive and tedious job!
turn your shut-offs on, or your outside main shut-off, and hopefully, your drum will fill with great vigor!!
don't forget your outside hose faucet, if you needed to 'drain' it down! if 'outflow'- drainage is the problem then it could be a small article of clothing, or junk, in your drain pump- could also be a failed drain pump- you didn't specify whether it was input or output. just guessed!
good luck!!

Hoover AL120... | Answered on Oct 12, 2009


I know this may seem a little silly of me to ask but have you checked the filters in the back of water valves to see if they are blocked??

Hoover AL120... | Answered on Sep 03, 2009


Leverage with a screwdriver and it clicked off. Thanks anyway

Hoover AL120... | Answered on Dec 19, 2008


You may have a plugged drain hose. Or possibly your household drains are running slowly. To check the hose, pull the washer out. Turn it off and unplug it. Disconnect the drain hose (the 2" black hose) and see if you can clear it of any clogs. You will need some towels and a container for catching any water.

Leave the washer unplugged for a time (don't get the plug wet) while you check other drains in the house, especially the garbage disposal and toilets.

Plug the washer back in and turn it on and try a cycle.

This is the most common problem for what is happening with your washer. If this does not fix your problem, you may need to call a serviceman, or if you do have slow drains elsewhere, a plumber.


Thank you for uisng fix ya! I would appreciate a rating on this solution.

Hoover AL120... | Answered on Aug 22, 2008


probably the timer pcb has gone faulty.

Hoover AL120... | Answered on Feb 16, 2008


have you done a clean ,hoover have this built in you need to do every so often the filter could be clogged do a clean don't put anything in when your doing this ,how old is it

Hoover Washing... | Answered on Jun 16, 2017


its more likely to be the heater element the temp sensor is fitted to this, remove the rear of the unit and at the bottom of the back of the drum there is a nut and either side there are 2 wires remove them and undo the nuts first nut holds the earth second nut remove but not all the way, un clip the connector for the thermostat, with all wires out of the way now push on the nut as to push into the washer and then pull on the 2 parts were the wires were it will be stiff to move. when it comes out wipe around the hole and clean it before fitting new element. fitting the element in side there is a metal plate the element has to fit into this, best way to fit it right is to make the element end at an angel when fitting. when its fitted it should be flush, tighten the nut until its a nice snug fit with no movement. then refit all wires and earth wire and nut. check everything is done and looks the same as it was when you started. you are now done. put back on and washer ready to use.

Hoover Washing... | Answered on Jun 05, 2017


I had a similar problem and not sure whether my solution would help you.It was to do with the position of the waste pipe.It should raised about 2ft. ,looped before discharged into the washing machine tee.when the discharge hose is lying on the floor there's a possibility that the water is filling up and going straight out.By raising it you are letting it fill up and presumably triggering the water level sensor.Hope this helps.

Hoover Washing... | Answered on May 29, 2017

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