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A piece of junk mail
Unplug the machine.
Remove the waste bin.
Remove 4 screws inside underneath to take cutting head off the basket/cabinet.
Turn the cutting head over and remove 6 screws that hold the top cover onto the bottom. Turn the unit back over and remove the top cover...remove the medallion if jammed...check the gear train to see if it has broken any teeth in the drive gears.
If you need parts contact Royal at 1-800-524-0799.
on Jul 20, 2011
Every time we insert paper,
Have you ever oiled the cutting shafts....all cross-cut shredders require some amount of lubrication....the more you use it the more it should be lubricated. You can get a bottle of lightweight shredder oil from the same place you got the machine.
on Feb 13, 2011
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