20 Most Recent Sony Handycam DCR-VX2100 Mini DV Digital Camcorder Questions & Answers


Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.

IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.

Sony Handycam... | Answered on May 29, 2015


It could need a head adjustment. Any camera store can do that for you.

Sony Handycam... | Answered on Mar 23, 2014


Plug off it from mains. Take out the battery and take out also the battery cell inside the screen place (when opened) . Ligth on your camera for ten seconds. Switch it off and replace the elements. It's done!

Sony Handycam... | Answered on Jan 04, 2014


the selection weel contacts are dirty. Try to clean it with a contact spray.

Sony Handycam... | Answered on Jan 04, 2014


No if it doesn't work, it could be the motor or grain of sand blocking it.

Sony Handycam... | Answered on Jan 04, 2014


If you already have a 1394 connector on your motherboard, you dont need any driver. Just launch a grab software for DV and it's up !
Free software:
http://paul.glagla.free.fr/captureflux.htm

Sony Handycam... | Answered on Jan 04, 2014


Now...before inserting the memory card,make sure it is not locked with password;as this can prevent it from working. Then firstly,scan the memory card using AVG software. After that insert the memory card and start making use of it....


You can download AVG software @ www.google.com/avg/downloads

Sony Handycam... | Answered on Feb 27, 2013


battery is inside the handle... open the three top screws of the handle cover and remove the cover. you can view the batteries.. replace both of them with same type.

Sony Handycam... | Answered on Dec 27, 2012


I have the same problem with my DCR-VX2100 and according to another website that I found, the camera has a defective CCD, a known problem that was covered under a recall program from Sony that may or may not have expired.

If it is out of warranty, Sony charges a flat rate to fix and return ship the camera to you. Go to: https://eservice.sony.com/webrma/web/index.do and enter your camera's model number (DCRVX2100), your purchase date and zip code. My quote was $516, which is reasonable, but I'm going to check several local shops as well to see if they can fix this known problem for less. Good luck.

Sony Handycam... | Answered on Jan 24, 2012

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