20 Most Recent Planar PL1910M (Black) 19 in. Flat Panel LCD Monitor Questions & Answers


The display is in safe mode and you will need to reset the display to get the display out of the safe mode. There are 2 different model revisions. Please choose the method that will match your revision. Depending on the revision of the monitor, one of the following 2 methods should reset it to a normal state. This reset generally requires both hands and it is sometimes easier with another person.

If the serial number begins with an A and/or your power button on the far right (5th button from left):
Method #1
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 3 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons for 5 seconds after the power has been plugged in and then let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.
Method #2
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 3 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons until the 4th green LED blink; then, let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.


If the serial number begins with a B and/or your power button is in the middle (3rd button from left):
Method #1
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 4 down at the same time (see attached picture) and while continuing to hold the buttons, plug the power cable back in.4. Keep holding the buttons for 5 seconds after the power has been plugged in and then let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.

Method #2
1. Unplug the VGA cable.
2. Remove the power cable from the back of the monitor.
3. Counting the buttons on the front of the panel from left to right as 1 – 5, hold the buttons 2 and 4 down at the same time (see picture above) and while continuing to hold the buttons, plug the power cable back in.
4. Keep holding the buttons until the 4th green LED blink; then, let go. The green light should be steady when you release the buttons.
5. If the procedure worked, the green light will go to amber and you should see a "No Signal" message on the screen for a few seconds.

If you have tried the reset a few times and it does not solve your issue, please Ask a Question to submit a request through the system or call 1-866-752-6271 Option 1 to contact technical support.

Planar PL1910M... | Answered on Aug 16, 2011


It has white screen becuase it may not be getting the 5vdc from the logic board to the T-CON board or the board has blown fuse.
Please see http://s807.photobucket.com/albums/yy352/budm/LCD%20panel/

Also look to see if power supply/logic bd had any bad caps also.

Planar PL1910M... | Answered on Aug 15, 2010


Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, blown fuses, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed monitors to get some ideas what to look for: http://s807.photobucket.com/home/budm/allalbums
Post back what you see inside so we can guide you further and it will help out other people in the future also.
http://en.wikipedia.org/wiki/Capacitor_plague
http://www.badcaps.net

Planar PL1910M... | Answered on Jul 29, 2010


Power supply section will be the first place to check, find out if you do hav 12~18vdc feeding the inverter circuits.
Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, blown fuses, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed monitors to get some ideas what to look for: http://s807.photobucket.com/home/budm/allalbums
Post back what you see inside so we can guide you further and it will help out other people in the future also.
http://en.wikipedia.org/wiki/Capacitor_plague
http://www.badcaps.net

Planar PL1910M... | Answered on May 31, 2010


This sounds like a problem with one or more of the buttons on the monitor itself being stuck on, or a fault in the circuitry connected with the buttons.

Check for grit etc. in the buttons, maybe try cleaning with a soft brush while unplugged from power.

Planar PL1910M... | Answered on Apr 11, 2010


I assume that it does have the same problem when it is attached to other PC.
Most common failure in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed monitors to get some ideas what goes wrong: http://s807.photobucket.com/home/budm/allalbums
Post back what you see inside so we can guide you further and it will help out other people in the future also.
http://www.badcaps.net
http://en.wikipedia.org/wiki/Capacitor_plague
Please post back what you find so we can guide you furhter.

Planar PL1910M... | Answered on Apr 08, 2010


Hi,

first of all the problem is not with the monitor...
its probably a corrupted BIOS
(basic i/p o/p systems) its the chip in the motherboard which stores the configuration of your system...

one way to get around this is to,
open the case of your CPU
then on the motherboard there will be a small battery, which is called the CMOS battery ...
take out the battery from its slot...
after a minute put it back in the slot..

now you shold be able to work fine because the BIOS loads with default setting...

if this one works please give a vote

Planar PL1910M... | Answered on Mar 01, 2010


Must be damaged or faulty

Planar PL1910M... | Answered on Feb 12, 2010


Your graphics card is set to a resolution of refresh rate that your monitor cannot handle, This can sometimes be one of the normal settings - there is not much you can do. Each monitor has a native resolution which the monitor should always be set at yours is:- 1280X1024

Planar PL1910M... | Answered on Nov 03, 2009


Yes, if your monitor has built in speakers, you will still need a cable running from your computer to your monitor.

Planar PL1910M... | Answered on Jun 30, 2009


First Try hard reset .

Unplug the unit from power chord for 30 minutes and plug back the power chord to the unit .
This will reset your unit .


Yes it can be bad capacitor or bad solder joints on the power board .

Planar PL1910M... | Answered on Dec 27, 2008


Hi...there
Sure, you can fixed by replaced the backlight inverter or repaired it.

Planar PL1910M... | Answered on Dec 27, 2008

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