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Questions & Answers
Dew Detected message
When the camera's circuits detect condensation on the tape heads, this message is shown and the camera shuts down. This is to prevent damage to tapes, that could stick to the damp head.
It is recommended to leave the camera in a warm and dry place until sufficient time has elapsed for the condensation to evaporate. This may be several hours. Do not leave the camera anywhere too warm that is likely to damage it, like on a stove or radiator.
This issue is commonly caused by moving the camera from the cold outdoors, into the warmth of indoors.
If the symptoms persist, the head may be dirty. try a head cleaner cassette, or failing that, return for service.
on Dec 24, 2008
Tape in backwards
It hopefully just needs gentle persuasion with tweezers and good light.
Failing that you may need an engineer to dismantle the camera. Send it away for service.
on Dec 11, 2008
Leave the camcorder turned off in a place with constant dry temperature with the door open. Take the battery off and wait a few hours like at least 3.
This should work unless it is really damp inside then it may take longer. This happens when the camera is moved from heat to cold or cold to hot temperature. Both tape and camera need to be climatized to prevent this from happening.
on Oct 04, 2008
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