20 Most Recent HP Wireless Optical Mouse Questions & Answers


Ericka Gonzalez... wants more answers to this question
NO OS stated, NO PC stated.

are you hyjacking 2013 posts in the current year 2018?
ok, first of all i see your mouse there,
that is wireless mouse if it is wireless the battery dead inside is first. first things first they say....
and that is not supported now by HP at all. they ended support on all HP wireless mice and keyboards,
only the most new ones are support
and like you and the OP no OS stated, windows what.?
XP is the guess, for that year mouse now 17 years old


msu0923 how odd the photo above does not match msu0923 at all. fixya messed up. !!!

the real photo of USB 2 button mouse is here.

this mouse is WIRED
wireless module,
5219urf first


wired last photo.msu092388ee5709-117f-498f-80a7-9ddbf3e9bc6f.jpegusb-mouse-cakczprpd3zasax1sn5fudcd-5-2.jpg

88ee5709-117f-498f-80a7-9ddbf3e9bc6f.jpeg

HP Wireless... | Answered on Dec 11, 2018


at $10.00 for a new one why waste time and effort as there are no spares for it

HP Wireless... | Answered on Feb 16, 2018


Try a different surface like a magazine or a tablecloth. Some surfaces like glass and white marble do not work well with a laser mouse. To much reflection to track movement.

HP Wireless... | Answered on Jan 21, 2018


windows 8 to 10 have the brightness control in the action center or power settings or look in the charms bar if your using windows 8 or 8.1 (note: if brightness doesnt change it maybe due to the OS not knowing how to change the brightness let me know if that ends up being the case)

HP Wireless... | Answered on Dec 17, 2017


it is possible that the driver for the mouse has a problem
click on the mouse in the control panel, click on properties, click on drivers , uninstall
when done go to hp web page , find drivers for mouse and down load it again

HP Wireless... | Answered on Nov 24, 2017


No PC stated, no OS stated, (is this XP>)
i bet it wont scroll in PC paint.
the wireless mouse bad is its battery bad, read the manual>?yet?
it tells you how to replace the short lived batteries
we have posted this answer here 100s of times.
wireless mouse act up, batteries first. is the 1st reason
the 2nd reason is the HP drivers for the mouse are wrong.
the 3rd reason on laptops is you forgot to turn off the mouse pad on the said laptop (control panel, mouse,+ mouse pad off)

HP Wireless... | Answered on Nov 20, 2017


just buy new mouse, usb or wireless
for $8
or just use it.
2 choices.
10000s of mouse designs there are, good luck finding that level of information.

HP Wireless... | Answered on Nov 13, 2017


wireless mouse 101 (no PC stated, no OS stated)
no mouse model stated.
so plug in a wired mouse for $3 and use that, until mr. wireless works?
the wireless needs many things to run right.
1: it's battery now dead. the manual to that covers this.
2: mouse drivers good . from HP if any HP mouse.
load the driver yet. Get them at HP, ever heard of theM>?
3: OS not corrupted, no OS stated, XP? vista, w7/8/10?
4: click CP control panel and set the mouse up like you want it.
there are many mouse controls ,and can be set wrong, simply.

HP Wireless... | Answered on Oct 21, 2017


NO PC stated, (wow1)
NO OS stated (XP , VISTA , what?) Never post lacking this KEY FACTS. or you force the helper to GUESS.! (wrong)
wireless has many problems in this domain. (wireless most)(BLUTOOTH ORE OTHER WISE)
as do matching drivers to the mouse on unstated PC.
why post lacking what you own there, in total>?
EG: PC HP DV7-1234US, RUNNING XP 32BIT, SP3 LOADED
INTERNET WORKS ! NOW. OR WHAT?

this mouse has HP support on XP./VISTA and windows. 32 or 64bit
that is in fact 6 drivers total and NO MORE.
so go there get them (1 of 6) and load it?
get it while not delete, as it surely will be SOON.

https://support.hp.com/us-en/drivers/selfservice/hp-wireless-eco-comfort-mobile-mouse/3840767/model/3840433


the mouse can be bad. too. (clean it? yet)
or the USB port dead.
so try all usb ports see if the driver loads.
try mouse on other PC. W7 bet the best PC to get it working
as W7 has full support end to end, not older OS of any kind.

if using XP or VISTA the Microsoft servers are shut down now
for drivers, (not updates ,old) but they are killing online PnP support.
last month i tested this and 1/2 are gone, (roughly and MS told me so)

lets say you run W7
so try all usb ports
then make sure you are internet connected, or PnP will be DEAD
and the poor thing cant load unknown drivers lacking an internet connection (unless i teach you how to force load them and will not now)

If the mouse fails on W7 machine, with usb ports working
the MOUSE is END OF LIFE.
buy a new one for $5 off fleabay,? splurge?


IF RUNNING XP (WHY) MAKE SURE SERVICE PACK 3 IS LOADED
OR ITS ALL JUST BAD TO THE BONE, END TO END.

HP Wireless... | Answered on Oct 01, 2017


Anytime you install new hardware, make sure you restart your machine. If it still doesn't work after a restart, you may need to search the Brand and model number on Google for drivers.

If you need further help, reach me via phone at https://www.6ya.com/expert/william_ecd28f5eabcb9eb6

HP Wireless... | Answered on Sep 26, 2017


Sounds like the left switch has already gone bad. If it isn't a year old, it should be under warranty. Take it back (along with the receipt) to where you purchased it and ask for a replacement.

HP Wireless... | Answered on Sep 15, 2017


Mine does that also. Usually it is because one of both have gone into sleep mode and both haven't woke up. I click on the left and right mouse buttons and it usually comes right up.

HP Wireless... | Answered on Aug 14, 2017


we dont do Samsung here, its HP
but HP mouse with no model stated, is impossible to be accentuate.
its a wireless mouse right, you left only small hint.
battery powered wireless mouse ,.by HP
windows 7
wireless mouse, HP and Samsung.
that takes 2 working drivers to make that work. both HP
the USB side and the mouse side.
HP does not support this on non HP computers so windows 7 is the only hope, MICROSOFT PLUG AN PLAY
you must be connected to the internet or its all just a wasted of time,
do so.
then plug both those things in.
the PC goes Dingdog sound telling you its found a new USB device.called wireless mouse HP, (no model stated)
then tries to find a driver on the web, MS servers for that.
if it can find one, then good luck, doing that. as the HP drivers will not like your PC
as here, if this is possible at all.

https://h30434.www3.hp.com/

HP Wireless... | Answered on Jul 05, 2017


try going into your control panel, go mouse/ settings change your mouse settings and get some air for computers clean everything on the mouse

HP Wireless... | Answered on May 18, 2017


You can Google and search for the driver there most IT guys use this method

HP Wireless... | Answered on May 07, 2017


I'm sorry for your frustrations, yes, computers can do that.
Im not HP, just some retired dude...
First>.?
batteries good in this new mouse? put in top brand batteries.
some that come with a mouse are (bottom barrel cheap batteries or are really old and bad from long time on a shelf)

then make sure the DEVICE manager shows the mouse as present.
steps, (generic) (your mousemaker.com will have better advice)

1: be connected to the internet is first, (after good batteries)
2: then plug in the mouse & USB dongal,
3: here w7 DINGDONG! sound, and then see it try to do PnP
windows, will attempt to find the correct driver for it on the internet.
and if lucky, ( what mouse did you buy?) the W7 finds it and loads this special driver, be aware there are vast makers of mice.
on mine took like 5min to load a BluTooth driver too,
IF this fails. go to CP, control panel
then click device manager.
then see all devices on your system.
look for bad devices or missing.
red. or yellow is missing <marks there.
so. see this, if you see ANY errors here, fix them all first.
right click any and then pick "update driver software"
make sure no USB errors either. this mouse may take 3 working drivers to work (usb-bluetooth-mouse)!! non trivial that...


mouse-jp1ubqo3j1kmelkhu15mp2bt-1-0.jpg also if the NEW mouse came with? a CD for drivers? ,use that.

HP Wireless... | Answered on Apr 05, 2017


its got a battery, replace it?

that small pieces is USB , and uses USB power to work
the mouse has a battery.

page to in your hp manuals states
single AA battery lasts 6months.
http://h10032.www1.hp.com/ctg/Manual/c02542571

HP Wireless... | Answered on Mar 12, 2017


Unless your mouse uses Bluetooth (should be printed on the packaging or at least have a Bluetooth logo on the mouse itself) you need a receiver that plugs into either your computers PS/2 or USB port. If you do not have the receiver it is usually cheaper just to buy a new wireless optical mouse.

HP Wireless... | Answered on Jan 06, 2017

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