20 Most Recent HP OfficeJet k60xi InkJet Printer Questions & Answers


I would perform a hard reset of the printer electronics and also reinstall the driver to see if the combination of these two procedures restores proper operation.

HP OfficeJet... | Answered on Sep 20, 2017


Might be gunk on scanner glass, or bad cleaning on drum assy

HP OfficeJet... | Answered on Jan 12, 2014


Hi there,

Here's something i found relating to your problem after upgrade to Windows 7:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=61736&

Hope this helps,
levibit

HP OfficeJet... | Answered on Dec 18, 2010


I was able to fix the bad printhead problem.
I found a solution using Windex or a product with similar ingrediants.
I took a paper towel and folded it over so it was four layers thick.
Then soaked the paper towel in the Windex.
Then took the prinheads from the printer and set them each (jethead down) onto the saturated paper towel.
Then pressed the bottom of the Printhead into the towel.
I added more Windex and periodically pressed the heads into the soggy towel.
I had to repeat a couple of times and the second time let them sit overnight.
In the morning I cleaned them off with some rubbing alcohol and put them back into the printer.
They now work just fine, please let me know of it works or not

HP OfficeJet... | Answered on Nov 01, 2010


try a different cartridge

HP OfficeJet... | Answered on Sep 30, 2010


On these machines, a second look inside the machine might help. Some sensors are deep inside. The actuators are very small, and you can miss them completely. Use a flash light and observe all areas for a sensor actuator. It may have gotten pushed off its position slot.
Some machines have glass sensors. Sometimes paper hole punches get down in there and will rest on a sensor. This will keep the machine from operating. Paper dust can also cause these sensors to keep the machine from coming back to a ready.
Check the document feeder to see if all actuators are working correctly. On some machines, the sensor may complete come off its correct position and will have to be put back in its original position in order for the machine to know to come back to a ready state.
Good luck.

HP OfficeJet... | Answered on Aug 12, 2010


to hard reset your HP printer, here's how:

Turn off your printer
Remove the cables connected to it
Press and hold the power on/off button for 10 seconds
Reinsert cables
Turn off printer...

HP OfficeJet... | Answered on May 31, 2010


http://www.hp.com/#Support

Follow the link and get the correct driver and get installed

HP OfficeJet... | Answered on Jan 19, 2010


open the pdf file and go to the file menu in the menu of acrobat standard a option named import, that you will see when u click on it the scanner will display then you can carry on the scan and save it to a pdf file u can ask any type of problem to me i am rahul sharma jk copiers smriti nagar chattigarh india my no. is 9752118740

HP OfficeJet... | Answered on Nov 01, 2009


Try HP's web site suggestions first.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01077492&cc=us&lc=en&dlc=en&product=61736

If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
Go to Hp's web site. http://welcome.hp.com/country/us/en/welcome.html#Support
Step 1. Click, Download drivers and software (and firmware).
Go to step 2. For product, type in Officejet k60xi .
Power on your printer. (Wait for printer to fully power on).
Click, Start Detection>> button.
Allow HP to scan your system & install the latest software.
Follow the on scren instructions. (When finished, restart your PC). Test your scanner by scanning something.
If your scanner still fails to scan, you may be missing basic HP files loaceted in windows system & windows system32 folders.
(These missing files were not installed during your install of windows). Not your fault.

HP OfficeJet... | Answered on May 20, 2009


clean rollers with alcohol and see if it helps.

HP OfficeJet... | Answered on Feb 03, 2009


http://h20000.www2.hp.com/bizsupport/TechSupport/ProductRoot.jsp?lang=en&cc=us&taskId=135 this site will get you what you need

HP OfficeJet... | Answered on Nov 11, 2008

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