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HP LaserJet 5si Printer - Page 7 Questions & Answers
Print command appears to being received, but printing is not occurring
Perform Tap 41 PRINTHEAD Health Diagnostics Test, along with supporting service level/diagnostic tests (service menu access procedures do vary by HP printer model, refer to HP printer diagnostics document, pages 45-47, to view normal display messages,
http://inkjet411.com/?page_id=1813 )
Tap 41 PRINTHEAD Health Diagnostics (NOTE: applies to touchscreen printer models only):
1.Press 'Return' button (lower left side) four (4) times until 'Support' menu is displayed.
2.At 'Support' Menu, using the arrow key, navigate to the 'Service Menu', press Ok.
3.Use arrow keys to advance to the 'Special Reports' Menu. Select OK.
4.Use arrow keys to advance to the 'print mech button tap' menu. Select Ok.
5.'code = 0' will be displayed. Use arrows keys to change value to '41' (i.e. press and hold right arrow key).
6.When 'Code = 41', select 'OK'. The diagnostic test pattern will print.
7.Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced. Re-seat PRINTHEAD and/or clean rear electrical contacts and repeat 'Tap 41' test to verify connectivity is not the issue.
Nozzle test (use to determine if all ink cartridge nozzles/printhead is firing all colors properly)
Press return arrow 4 times
2.Press support menu
3.Press right arrow 5 times to print diagnostic menu and press ok
4.At nozzle test press ok
Self test/printer status (use to print internal printer settings)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.At self test report press ok
Extended self test (use to evaluate color performance and obtain total page count)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.Press right hand arrow 1 time to extended self-test and press ok
Print Quality Diagnostic Page (use to determine if printing alignment is correct)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.Press right hand arrow 2 times to Print Quality diagnostic report and press ok
Print head recovery (runs 'intensive' printhead service cleaning routines, i.e. for a clogged printhead)
1.Press home key twice
2.Then return key
3.Then home key twice
4.Then return key
5.Then home key twice...............this will gain access to the Engineering Menu
6.Press the 'service menu'
7.Press right arrow 4 times to 'service test' and press ok
8.Press right arrow:
a.16 times to 'print head rec level 1' (basic recovery)
b.17 times to 'print head rec level 2' (medium recovery)
c.18 times to 'print head rec level 3' (thorough recovery)....suggested for severe streaking
9.Press 'ok' to activate either of the 3 selections above.
Semi full reset (can be used to help address intermittent or incorrect printer behavior issues)
1.Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 2 times to Resets menu and press ok
4.Press right hand arrow 2 times to semi full reset and press ok (Note: this will return printer to factory default condition; regional setup will be required following this action)
* Failure of the PRINTHEAD has nothing to do with refilled ink cartridges; the PRINTHEAD assembly is a separate electronic unit in which the cartridges plug into and feed ink into. Refer to NOTE below.
4) To rule out printer/cartridge connectivity (assembly interface/connection) issues please ensure you have followed all steps on HP's support page - this includes PRINTHEAD removal and thorough cleaning of the electrical surfaces on the PRINTHEAD and on the CARRIAGE ASSEMBLY:
http://www8.hp.com/h22157/video-gallery/us/en/customer-care/printers-and-all-in-ones/replace-ink-and-toner/2286857593001/replacing-the-printhead---hp-officejet-pro-8600-e-all-in-one-printer/video/
Printer roller make clicking noise will not print.
Depending on the model, I have seen issues (2200/2300 laserjets) where either the shaft that drives the pickup roller gets broken or the tabs on the pickup roller that lock onto the drive shaft get broken.
My printer hp laser jet pro 400 mfp475dn shows error 57.02
Hi
I have taken this directly from the User Guide
"57 Fan error Turn off then on
Description - The product has experienced a problem with its internal fan.
Recommended action
Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize.
If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.
If the message persists, contact HP support."
For future reference this manual can be found here:
http://h20565.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02966093
and being in pdf format can be saved to the computer.
Hope this is helpful, if so would you please register that with Fixya
Cheers
11/17/2014 5:15:36 PM •
HP LaserJet...
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4,739 views • 0 helpful votes
My HP LaserJet CP4025 has a device failure screen and error code 49.FF03 what does this mean? It will not do anything.
The first course of action with any 49 error is to get the newest firmware installed, if the machine will come to a ready state. Unplug any USB or network cables and power cycle the printer. If it comes to ready, check any computers configured to print to ensure that no stale print jobs are stored in any print queues. (this is an important step, double check that all workstations are cleared). Once you are sure you have all queues cleared, plug the network or USB cable back in and see if printer stays are ready. If it does, go to HP.com and download the current easy firmware installation file for the 4025 and follow the instructions to update the firmware. If the machine will not come to ready even with network/usb cables disconnected then you may have a bad formatter or faulty memory on the formatter.
10/6/2014 10:45:11 PM •
HP LaserJet...
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11,563 views • 0 helpful votes
How do i get my ssid number
Go to the Menu, Settings, network, Wi-Fi and under the menu navigate to see the SSID the printer is connected to.
Regards, Mike
How to change the language
This is similar everywhere, you will have to find Language menu where you can change it, In the settings or there will be special information icon on the printer for it to make general setting.
How do I reset a hp LaserJet 3055
Soft reset:
1. Press Menu. 2. Simultaneously press and then release the * button and the # button to open the developer's menu. 3. Press the < or > button until the message REINIT FFS appears on the second line of the control panel display. 4. Press . 5. The process takes approximately 2.5 minutes. During that time, the control-panel display will change several times before returning to Ready. 6. When the Ready message appears on the control-panel display, press Cancel to exit the developer's menu.
NVRAM reset:
1. Turn off the all-in-one. 2. Press and hold down the * and 5 buttons. 3. Continue to hold down the buttons while you turn on the all-in-one. Hold the buttons throughout the entire power-on sequence. 4. When Permanent Storage Init. appears on the control-panel display, release the buttons. 5. When prompted, set the language and telecom country/region. 6. Allow the all-in-one to return to Ready before using it.
Best of luck..
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