20 Most Recent HP LaserJet 5si Printer Questions & Answers


Several suggestions: 1. What operating system are you using? If it is Windows, then the printer tray can be selected in the Settings/Printers/Properties/Paper/PaperSource Note! You must have the correct driver installed. 2. The ESC&l#H sequence allows embedded commands to select trays. The info in the 5si Printer Users Guide (approx page 7-14)has some troubleshooting. The 5si printers at my workplace have automatic tray rollover. When one tray goes empty, it moves to the next tray with the correct size. Hope this helps.

Your issue is in defining which paper tray you want to use from the application side. Depending on your app I'm guessing MS Office when you've selected the 5Si in the printer select menu the print driver will know what tray's are available. The user must select the correct tray for a particular document and these setting will hold for this document. Otherwise the default for both trays with letter in them is to pull from the lower tray and when that runs out or is unavailable to pull from the next tray up with letter inserted. This link explains where the printer will pull from depending on how you set up both the app and/or control panel.


Thanks for contactng Fixya

HP LaserJet 5si... | Answered on Jun 22, 2012

Fusers generally make grinding noises more than cartridges do. If your paper jams are in the fuser area, check the fuser first.

When you open the left side door of the printer, the fuser is installed on a shelf near the top of the cavity. To remove the fuser, grasp the left and right blue fuser release handles and rotate them to the straight up and down (vertical position. Then lift up on the fuser and remove it from the printer.

Take a close look a the at the gear located on the top left corner of the fuser - does it have broken/ bent teet or is it loose on its mounting shaft? If so, that's probably causing both the paper lams and the grinding.

Also look in the printer directly under where this gear would be if the fuser were inserted in the pinter. Do tou see a build-up of fine particles the same color as the fuser gear. If you do that's further proof the the gear is bad.

You can but a replacement fuser at several places - check out www.printerworks.com & you can get one on an exchange basis.

HP LaserJet 5si... | Answered on Aug 13, 2011

If this is a "ghost" image like whats on the top of the page is re-appearing on the middle and/or bottom. The fuser is defective and needs to be replaced. Part # RG5-4447

HP LaserJet 5si... | Answered on Jan 17, 2011

What's the full message displayed?

HP LaserJet 5si... | Answered on Nov 30, 2010

Could be software. I have seen the last several Adobe latest version documents take several seconds to print. I have also seen increased print times with MS office 2003 Powerpoint documents.If it is a single page MS Word or Excel document and u are printing several copies of it, you should turn off the collate feature for printing of that document

HP LaserJet 5si... | Answered on Feb 17, 2010

To change the 2nd pass roller, you need to remove the PIU(paper input unit).

Get a tech that has done it before. All covers have to be removed. Paper trays removed. It's not something that can be explained in an email.

HP LaserJet 5si... | Answered on Jan 26, 2010

i think your driver was wrong you need to download the best drivers
i hope i can help, you

HP LaserJet 5si... | Answered on Sep 03, 2009

You need a PIU (paper input unit)...this has catches that lock in the tray. Usually, only one of the trays will not lock shut....but yours is a conicidence. Even if one tray didnt lock in, it is still the PIU.

HP LaserJet 5si... | Answered on Apr 08, 2009

Check tray 1 there should be an arm hanging down in the center of the tray the arm goes thru a slot in the metal plate. This arm moves when you install paper in tray 1. If the arm is missing or not in the slot the machine will think paper is in tray 1 and try to feed from tray 1. You can try changing the paper size setting for tray one to something other than the size in tray 2.

For example If tray 2 is set for 8.5x11 set tray 1 for legal.
The machine should then pull the correct size based on the print job.
Hope this helps

HP LaserJet 5si... | Answered on Mar 04, 2009

Turn off
Remove printer cable or
If it has a network card remove it
Turn printer back on
Let it come to Ready
turn off
re-install all cables / network card.

HP LaserJet 5si... | Answered on Jan 28, 2009

Check the print processor settings in the advanced tab of the printer properties. This should be set to Winprint, and not anything else.

HP LaserJet 5si... | Answered on Dec 23, 2008

You can try to clean the printers with some air cleaner , this usually helps to fix the problem. But due the age of your printers you will save money getting a new ones instead of try to fix them.

HP LaserJet 5si... | Answered on Oct 06, 2008

Can you be more specific in the problem?

Also, please specify "how" you are connecting to the printer (parallel, LAN, etc)

HP LaserJet 5si... | Answered on Jan 08, 2008

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