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HP Scanjet 4400c Flatbed Scanner - Page 5 Questions & Answers
For HP color Laser MFP 179fnw have followed all manual instructions but wrinkled paper has disappeared and cannot see it. How do I get to remove it?
If you have followed the manual instructions for removing wrinkled paper from your HP Color Laser MFP 179fnw printer but cannot locate it, you can try the following steps:
- Open the printer: Turn off the printer and unplug it from the power source. Open all accessible panels and trays of the printer, including the front cover, rear cover, and paper trays. Carefully inspect these areas for any visible signs of the wrinkled paper.
- Check the paper path: Carefully examine the paper path inside the printer. Look for any jammed or crumpled paper along the path, including the input tray, output tray, and any internal rollers or guides. Gently remove any visible paper debris that you find.
- Use a flashlight: If the wrinkled paper is difficult to see, you can use a flashlight or a bright light source to illuminate the paper path. This can help you spot any hidden or hard-to-reach areas where the paper might be stuck.
- Check the fuser area: The fuser is a heated component in the printer that bonds the toner to the paper. Sometimes, wrinkled paper can get stuck in the fuser area. Refer to the printer's manual for instructions on accessing and inspecting the fuser unit. Be cautious as the fuser can be hot.
- Use a flat tool: If you still cannot locate the wrinkled paper, you can try using a flat tool, such as a plastic ruler or a piece of stiff cardboard, to gently guide through the paper path. This can help dislodge any hidden paper that may be causing the issue.
- Contact customer support: If you have exhausted all your options and are still unable to locate and remove the wrinkled paper, it may be best to contact the customer support for your HP printer. They can provide further guidance and assistance in resolving the issue.
Remember to always follow proper safety precautions and refer to the printer's manual for specific instructions related to your model.
3/27/2024 7:05:21 AM •
HP Office...
•
Answered
on Mar 27, 2024
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