20 Most Recent HP Scanjet 3300c Flatbed Scanner Questions & Answers

Hi ,
The driver is probably missing . Insert scanner install disc to activate program .Driver can eventually be found and dowloaded from here : http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=58390
Best regards .

HP Scanjet 3300c... | Answered on Sep 05, 2014

Unfortunately this product is not supported with the Macintosh platform.
A full list of compatible products with the Macintosh platform is located on http://welcome.hp.com/country/us/en/howtobuy_hho.html

HP Scanjet 3300c... | Answered on Jan 16, 2011

I had the same problem and was having no luck with suggested solutions from HP. But the following procedure did work for me. It disables WIA, the built in XP scanning software. See http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1280600613997+28353475&threadId=124494

1. Right click My Computer.
2. Click Manage.
3. On the left, click the plus sign on Services and Applications.
4. Double click Services.
5. On the right side, scroll down to Windows Image Acquisition (WIA) and right
6. Click Properties.
7. On the General tab, set Startup Type to Disabled.
8. Click OK.
9. Exit Computer Management.

HP Scanjet 3300c... | Answered on Jul 31, 2010

sorry but i need u to read this.
locate ur unit its down page

click here

plz rate this post

HP Scanjet 3300c... | Answered on Apr 21, 2010

Download free HP scanner driver from this site. Hope your problem will be solved

HP Scanjet 3300c... | Answered on Mar 19, 2010

It took some time, but HP have finally released information on drivers for Windows Vista. In a nutshell, if your product is 'old' and a scanner (Scanjet), you can expect the following response:

'We are sorry to inform you that there will be no Windows Vista support available for your HP product. Therefore your product will not work with Windows Vista. The majority of HP products not supported in Windows Vista are beyond seven years old. If you are using the Windows Vista operating system on your computer, please consider upgrading to a newer HP product that is supported on Windows Vista.'

Some of the products affected by HP's Vista driver policy include the popular ScanJet 3200c, ScanJet 3300c and ScanJet 4200c. HP has promised to release drivers for certain products. However, unless the product is new-ish or was designed with Vista in mind, the number of available features is likey to be reduced.

HP Scanjet 3300c... | Answered on Feb 24, 2010

call the hp toll free hotline, they can further assist you there

HP Scanjet 3300c... | Answered on Feb 15, 2010

My 3300C is back from dead. It's ALIVE!!!! I am not a geek - just a stupid gene cloner/researcher/academic faculty/administrator (I have never changed oil in my car). The steps I took are as follows (the order is important): 1) Go to "http://www.ellert.se/twain-sane/" and you will see a scary table. Do not get intimidated. You will only download "packages" under the system your mac is running (check "About This Mac" under apple). Forget the rest. 2) Open "Libsub - binary" and install it. Then open Libsub SDK and install it. 3) Open Sane Backends - and install binary and then SDK. 4) Open Twain-Sane Interface and install it. 5) Open Sane preferences and install. I then restarted my computer (may be not necessary) and opened Photoshop - under File>Import, I had a new option "SANE...". It found the scanner and presented an extremely funky window to adjust coordinates some choices. Don't mess with coordinates, choose "Preview" instead. Give some time for scanner to respond. A few groans later preview is presented next to the funky window - adjust the coordinates and scan :-)

HP Scanjet 3300c... | Answered on Feb 12, 2010


HP Scanjet 3300c... | Answered on Mar 27, 2009

I solved the problem of getting the HP ScanJet 3300-series scanners working on Win 7 beta, so it should also work on Vista. Because of the obsolescence of this software & hardware, I will not support the following. You’re on your own.

First of all, Windows XP and later have a service called Windows Image Acquisition (WIA). Because this scanner was developed before XP, it has no WIA support — and in fact, the HP PrecisionScan LT software that is provided with the unit conflicts with WIA. So, the procedure to install it is as follows:

1. If plugged in, unplug the USB cable at the back of the scanner. Uninstall any software you may have tried to get it to work. Start System Restore (Control Panel | System "System Protection" — requires Administrator privileges) and Create (bottom button in the dialog) a custom restore point named "Installed HP PrecisionScan LT," so you can easily undo any aftereffects of the following, if necessary.
a. If the scanner is present in Computer | Properties | Device Manager’s "Imaging Devices", right-click and delete it. You may need Administrator privileges to do this — see Windows’ Help.

b. You may have to edit the Windows Registry to delete the scanner manually from the HKLM | SYSTEM | Current Control Set | Enum | USB key, but this is highly technical and takes advanced privileges and techniques beyond most users. The 3330c’s usual key name here is VID_03F0&PID_0205.
2. Install PrecisionScan LT. This is usually accessed from the folder SJ650 created by executing the downloaded file SJ650.exe, and running its program Setup.exe — or the one off the HP scanner-setup CD for Win2K.
a. BUT YOU MUST RUN IT IN WINDOWS 2000 COMPATIBILITY MODE. To do this, right-click Setup.exe and pull up its Properties dialog, and click the Compatibility tab. In the Compatibility Mode group box, click "Run this program in compatibility mode for:" box to check it: The selection drop-down field will become enabled. Click the down-arrow icon at the end of the field and select Windows 2000. Then click the OK button. Windows will add PrecisionScan LT’s Setup.exe to Windows’ compatibility database to be run in a synthetic Win2K environment.

b. Now, just to be sure, when you run Setup.exe, also right click it and select "Run as Administrator." This is to ensure that it and all processes it spawns will have rights to do the system stuff they will do. Make sure that no non-essential programs are running. In fact, temporarily disable your network connection, and then temporarily kill your antivirus/antispam and firewall, to preclude their blocking your installation — although running as Administrator will minimize this problem.
3. After the process completes, Setup will spawn a dialog that tells you to OK any messages you may get about the driver being non-certified, etc. Accept it. DO NOT plug the USB cable into the scanner yet. Reboot your machine and OS first.

4. When you’ve rebooted and all the dust has settled, you have to disable Windows’ native WIA service, or PrecisionScan LT will hang. This procedure will recquire Administrator privileges.
** NB: This has the side effect that standard Acquire operations from some programs won’t work (because they rely on the WIA service you disable here). You have to explicitly scan from PrecisionScan LT, and send the scan to the destination from its Send menu. Afterward, test your programs to see whether Acquire works or not. It does in Corel WP Office X4, for me.
a. Right-click Computer, and select Manage. The Computer Management tool will pop up after a few seconds. Select its Services and Applications snap-in at the bottom of the left pane, and then click the Services item in the right pane. A screen showing the services running on your machine will appear.

b. Click in this pane to give it focus, and then hit W to index to that region of the list. You will see Windows Image Acquisition a ways down. Right-click it and select Properties. First hit the Stop button to kill the service; then, in the "Startup type" drop-down box, select "Disabled," and click the Apply button.
c. Exit Computer Management by hitting dialogs’ top-right-corner X boxes until you’re out.
5. Now, reboot again. When OS-start dust has settled, clear any dialogs that may pop up, and plug in the USB cable to the scanner. You should now be able to run PrecisionScan LT to scan, and send output to destinations available on its drop-down.

6. There is yet another update from HP, SJ700, that might be necessary to enable destinations such as Word and MS Office, and you might have to run that as Administrator, too.

7. If the preceding doesn’t work for you, you’re on your own. This hardware and software is obsolete and no longer supported by HP or MS. To undo what you did above, run All Programs | HP PrecisionScan LT Software | HP ScanJet Uninstall (this pre-XP HP install does NOT create an uninstall entry in Programs and Features), then run System Restore and select the point you created in step 1. You may have to manually re-enable the WIA service, but shouldn't have to.

8. If you HAVE to have WIA for something on a one-time basis, just re-enable it, reboot, do what you have to do with it, and disable it & reboot again to use PrecisionScan LT.

9. On some systems PrecisionScan LT will randomly go incommunicado & have to be uninstalled & reinstalled. Sorry. Try creating a restore point when it IS working, and then revert to that to see if you can avoid having to go through the whole rigmarole.

HP Scanjet 3300c... | Answered on Jan 22, 2009

Go to the HP website and under the support section see if there is a windows vista driver available for your model #. If there is then download & install. Scanner should then work. Hope this helps & please remember to rate my answer. Thanks.

HP Scanjet 3300c... | Answered on Jan 08, 2009

HP / Microsoft Vista does not support this scanner. Here is a list for reference....

HP Scanner List

HP Scanjet 3300c... | Answered on Dec 09, 2008

hey yes you have got the right idea i have search over the internet that is the right fuse, and this does need to be replace. gd luck

HP Scanjet 3300c... | Answered on May 13, 2008

Downgrade back to XP. That's what a lot of people are doing.

HP Scanjet 3300c... | Answered on Dec 31, 2007

The factory default is blank.

HP ScanJet... | Answered on Nov 16, 2018

Sounds like the main circuit board fried. You can't repair it, thus replacement is the only option. That will not guarantee normal operation and your taking a chance one way or the other.

HP ScanJet... | Answered on Jan 13, 2018

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