20 Most Recent HP ScanJet 7650 Flatbed Scanner Questions & Answers

your scanner's lance (shown as tube light) is weak, change it.

HP ScanJet 7650... | Answered on Oct 22, 2013

assembly directions for

HP ScanJet 7650... | Answered on Mar 21, 2013

turn the machine around, there should be two plastic hinges on the right and left. Press them to remove the back cover and you should be able to access the small piece of paper from that side.

HP ScanJet 7650... | Answered on Aug 15, 2011

This setting change happens in the HP scanner control software, which needs to be installed on each computer.

HP ScanJet 7650... | Answered on Jul 08, 2011

You can find the driver and the manual for "HP Scanjet 7650" Here:


-In the site, click your operating systems in the list.
-Another box below will appear and just follow the instructions and look for manual.
-then download.

*When you are looking for support, manual or driver for your Device, look for it in their official site.

Hope this helps, thank you.

HP ScanJet 7650... | Answered on Apr 26, 2011

This problem happened to me to (OfficeJet 6310xi). These steps solved my problem:

When the program has the error, there's a button so you can show it where DPE is. Click the button
Navigate to Macintosh HD/Library/Application Support/Hewlett-Packard/HP Scan Pro/DPE/
Click on DPE 11.6.app

Then I could scan to pdf. When I upgraded to Leopard, I reinstalled my HP software, even though HP says it isn't totally compatible with leopard.

HP ScanJet 7650... | Answered on Feb 10, 2011

Install the latest drivers from the website. To download:
1 Go to hp.com 2 Click on Support and Drives 3 Enter your product name or number, in this case just type in Officejet 8500 All-In-One 4 Hit go 5 Choose your operating system 6 Hit Next 7 Click on the link that says Driver - Product Installation Software 8 Save it to your desktop
But before Installing the Software, use the Disc that came with the printer so you can do an L3_Uninstall first.

To go for an L3_Uninstall:
1 Go to My Computer (XP), Computer (Vista and Win7) 2 Right Click on the Driver CD, The one that has the HP Logo 3 Open Util 4 Open CCC 5 Double Click on the icon that says Uninstall_L3
The Uninstall will prompt you to restart the computer once it's done. After doing so, Install the newly downloaded software.
Try scanning again, I hope this worked. :)

HP ScanJet 7650... | Answered on Feb 04, 2011

Problem is in mechanical parts in ADF especially in rubber rollers so best solution is to change them. In this link below you can find (Hewlett-Packard Roller replacement kit for automatic document feeder (ADF) - C9937-68001).


HP ScanJet 7650... | Answered on Jan 06, 2011

Disconnect the power supply from the back of the scanner base.
Disconnect the USB Interface cable and the ADF Accessory cable from the back of the scanner.
Press and hold the E-mail and Copy buttons at the same time. While pressing the E-mail and Copy buttons, reconnect the power supply to the scanner.
Reconnect the power supply and turn on the scanner.
Press the Scan Doc button. the carriage will start moving back and forth in the full scan bed length. To exit test, disconnect the power supply.

now try to scan the document ..........

HP ScanJet 7650... | Answered on Dec 10, 2010


It may not be showing the option of Photoshop or Acrobat may be due to some changes done in the scanning configurations. Go to Control Panel-> Add or Remove programs/Programs and Features-> Select HP scan tools option-> right click on the icon, select Change/Repair or select from the Change option on top of the screen-> Now it will go to HP scan tools setup-> from there select if any options are disabled.

However, if you are unable to see the options even after you have done the changes then you'll need to re-install the HP scan tools software. Make sure that you restart the Computer before re-installing the HP scan tools software. In case if you don't have the Installation Disk, you can downlaod the setup from this link---

HP 7650 Flatbed Scanner software

Please post back for any further assistance. If you are satisfied please do accept the solution.


HP ScanJet 7650... | Answered on Aug 02, 2010

install the latest version of Adobe PDF

HP ScanJet 7650... | Answered on Sep 23, 2009

I am assuming that you're using the XP operating system. If it's another operating system please do tell me.

I see that it's a problem with your software (that came with your HP scanjet). I use a Samsung at home, so I have not used it.
However, here's a tutorial to scan WITHOUT using your HP software


Since it's urgent,


HP ScanJet 7650... | Answered on Jun 03, 2009

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