20 Most Recent Neff 23 in. T1443 Electric Cooktop Questions & Answers

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Regards

Jon Morgan

Hi, if you take off the magnetic knob & let it flash a little longer, then switch off & on again it will work. Ours is doing the same. The book says it needs cleaning, as do the customer services people but I've cleaned & cleaned it & I assure you it's spotless. You don't have to wait 10 minutes though to start cooking, just 1 after switching off. It is very annoying though & I think we will be getting an engineer out to look at it.

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May I get the make and model # to help you more

its normal for the ceramic hob to ON & OFF coz of the sensor inside the unit to protect for overheating.same here in phillipines.its normal.tnx gerbee

gud day,not all models of ceramic hob have a child lock,check it 1st ur unit if have it,if we have,touch the circle w/sign of key to lock the ceramic for ur child,to unlock touch again.u see the ligth red is on it means the lock is in ON.easy to unlock even ur child by touching the key sign,for ur safety to not use ur unit,unplug the unit if it not use.