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Home | All Products | Canon | Scanners | Canon DR-5020 Path-Through Scanner
Canon DR-5020 Path-Through Scanner

Canon DR-5020 Path-Through Scanner Frequently Asked Questions



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Troubleshooting and Support


I have a C01 error on my scanner. From what I can
I have a C01 error on my scanner. From what I can see, no paper is stuck anywhere.
1 Solution
there is no power supply on my cannon scanner
there is no power supply on my cannon scanner DR-5020. Do these scanners have a fuse and where is it located?
1 Solution
Canon DR5020 E21 error
I have an old Canon DR5020 that is giving me code E21 on power up. It may briefly flash an E22 as well. Popping off the panels I find...
1 Solution
Canon Dr-5020 grabbing multiple pages
The scanner is sometimes grabbing 2 or 3 pages at a time when we are scanning.
1 Solution
Inage quality DR 5020
I am showing a line down the page and cleaned the glass with no change. I inspected the glass in the area of the line and it does not show...
1 Solution
The front paper tray that lifts the page to scan
The front paper tray that lifts the page to scan will not lift . If I manually lift it it will scan
1 Solution
Help
Can someone help me. I have a line going through my scanned images. I have cleaned the glass and rollers but it is still there. It actually...
1 Solution
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