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WE HAVE A SCAN CANON
It sounds like the drivers were installed, but none of the application software was installed. Along with the drivers you should have received another disc with software on it. This software would be used to import scanned images and edit them, save them, or email them. If you have that disc then go ahead and install the software. If you don't have the disc you can go to the Canon website with this link and download it:http://www.usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan_lide_30#DriversAndSoftware
All you have to do is choose the operating system version you are using, and a list will come up with the software that you can download.Thank you for the opportunity to assist you in resolving your issue.
Should you need further information or assistance please do not hesitate
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on Sep 17, 2016
When i try to scan
Driver mismatch - the driver of the scanner has forgotten the location of the TWAIN driver because another software has been using it lately. Follow this
on Mar 31, 2015
The necessary file could be missing or damaged, or
You can goto the device manager and select the imaging devices - select your scanner and right click and click update driver.Another method is to visit the Canon website and download the driver.The main thing to keep in mind is to make sure that you uninstall any existing canon driver if present and restart your computer.
You can get reliable support by contacting TheBestPcDoctor. I have had great experience with them.It may be some configuartion issue. If you need online support, you can contact TheBestPcDoctor.I got great help from them and now I am a computer savvy person.You can contact them @
www.thebestpcdoctor.com or via 877-407-9229
on Oct 03, 2011
When i try scanning ,am
In most scanners, there is a lock (usually on the bottom side) to protect the internal parts while transport.
Detach the USB and power, turn the scanner upside down and unlock the button.
Attach the cables and retry.
Best of luck!
on Aug 30, 2011
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